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Jeff Smith's County Chevrolet

3.4

6 Lifetime Reviews

224 Talbot St N, Essex, Ontario N8M 2C8 Directions
Sales: (519) 776-4222

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6 Reviews of Jeff Smith's County Chevrolet

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January 28, 2019

"An amazing Experience "

- Joe64

We've purchased a few vehicles from Paul Griffith. And every experience has bin above and beyond our expectations. Today I stoped to see if I could get a service on our pickup we recently purchased. An the service department went out if they're way to fit me in during the snow storm. The service was done efficiently and with care. Cleaned the inside as well. I totally recommend either sales or service as well as the parts department. From being greeted by Renee to Paul making sure I was satisfied with the pickup itself and my service. 100 percent satisfaction on every detail of this dealership. Sincerely Joe Mclean

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Recommend Dealer
Yes
Employees Worked With
Bill
December 04, 2018

"Always impressed!!"

- Jfinaldi2018

I have purchased two new chevy Silverado trucks from Paul in the last few years and he always keeps me very well informed of what he can do to give me the best deal and to go beyond to find me exactly what I'm looking for. Aswell as the other staff who assist in a sale have also been very kind and helpful.

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Yes
Employees Worked With
Paul Griffiths
September 19, 2018

"Not worth my drive for the customer service and quality"

- Sarah1

After reviewing the reviews of this dealership and reviewing their stock online, I took my spouse out to check it out after work. I had my eye on a Chevrolet and was ready to buy. I had high hopes. I did call before, to ensure the vehicles (this dealership had a couple of the model in stock) I was reviewing online was still in stock and that there were sales agents available when we got there. The experience was nothing like I was hoping. After waiting 10 minutes in the showroom sitting in a vehicle, we were asked to go around the vehicles we were interested in and the "sales agent" would be there. After a few minutes wait, the sales agent finally came to talk to us. I had a few questions and she couldn't answer them. She got us keys (how helpful of her) to test drive one of the vehicles. When we came back from the drive, she was again not available to help us. She was with another client and we had to wait. After waiting and getting keys to go on another test drive (had a different engine) we went to talk with her about making an offer on a vehicle because I wanted to buy what they had in stock. The vehicle I was interested in was the demo - though online it was shown as a NEW vehicle. It was priced as a new vehicle, and she was selling it as a new vehicle!! This was so odd. GM offered $450 off on this vehicle as an incentive and $1000 off if you financed the car. I was not impressed with this price or how she was handling the sale. She got the night manager to help her. He didn’t know he had this demo in stock! And was pretty surprised that it was being sold as a NEW car. He offered me $1000 off the demo. This vehicle has 19,000 km and was marked down $1000. This was a shame. I was surprised at what I was hearing. This was a despicable experience! I would caution anyone who is looking at travelling to the county for a better experience. I did not receive one.

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Recommend Dealer
No
Employees Worked With
Female sales agent and male manager
February 16, 2018

"Pleasantly surprised "

- Tom & Kyle

Went shopping for a good used car with my grandson. We saw a nice car we liked and they let us take it for a test drive, with no salesman tagging along in the back seat. When we got back we said we would buy the car and pick it up in 1 week. They didn’t ask for a deposit, they said they did business the old fashioned way.....just a handshake. We left feeling pleasantly surprised. So far we would highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Bill Billaire, Holly Robinson
December 04, 2017

"They didn’t a very unprofessional job!"

- Henryw

I brought my truck in because it was making a noise! They fixed the problem but when I got home to look at what they had done I saw that they had just stacked a few washers on top of each other instead of putting in a shorter bolt! Does not look professional and honestly I do not feel really safe driving the truck now!!

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Recommend Dealer
No
Employees Worked With
Jason Baldson
January 08, 2015

"FABULOUS!!!!!!"

- Jody

I've had experience with all aspects of this dealership for over 10 years. They have always provided friendly, professional service and have addressed any needs or concerns I have had. This week a car purchase. It way by far the most satisfying experience I could have hoped for. Paul was fantastic in providing me with options that exceeded what I wanted to drive and stay within my budget for a new car. Holly and the finance team were exceptional in getting the deal done and I walked away with the worlds biggest smile. Then you have Rene in reception who is always friendly, bubbly, and welcomes you with a warm family type personality. That's what you get at this dealership......I recommend this experience to all!!!!! And I love my new car!!!!! Jody

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Recommend Dealer
Yes
Employees Worked With
Paul, Holly, Rene
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