AVOID AT ALL COST
They promise you the world, and imply that they go above the industry standard....far from the truth.
After I put my initial deposit, we had set a delivery date to coincide with the sale of my vehicle.
Come delivery day, the car was not prepared, and they blamed me for asking them to fix a dent. They knew about this dent the time I had given the deposit, yet there was no follow up on their part.
Come delivery day, I had asked them for the inspection report (they claim 200 point inspection), and what was done to the car for safety. They did not have it, but had a total as to what was done. I asked them to send me a copy of the report, and nothing has been sent yet even after following up with an employee.
When doing the walk around on the vehicle, the headlight was out. This should have been done in the "inspection and safety". I had to bring it to their garage to have it replaced.
The dent they had "fixed" looks worse than before, with inconsistent paint.
The "detail" of the vehicle was brutal, and left dirty rag marks all over the dash.
Within a month the flange in the exhaust came off already. I tried to call them twice, they answered and hung up without even speaking.
The car claims to have no accidents, but I'm having my doubts at this point.
This is the worst service you can get in Ottawa. They're out to rob you of your time and money.
Car was serviced by a reliable professional mechanic. The car didn't have the oil changed, was low on coolant, and low on power steering.
In addition to this, the car was involved in an accident, opposite as to what was advertised by Janex. Had they done a "200 point inspection" they would have known.
DO NOT BUY A VECHICLE FROM JANEX.