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JP Motors

Burlington, ON

3.4
769 Reviews

2320 Fairview St

Burlington, ON

L7R 2E4

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769 Reviews of JP Motors

April 25, 2016

Great experience Dave and the crew at JP motors were great and very helpful. I would buy from them again. I would recommend anyone at least go and check them out. More

by Crzcanuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Roeder, David Dubik
Apr 25, 2016 -

JP Motors responded

Thanks for the kind words! It's great to hear we left a positive impression on you, and that you would recommend us others.

April 23, 2016

Great experience It was the first time buying a used car. Peter was very helpful and informative and answered all my questions. He never pushed for a sale as some ot More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Christakis
Apr 25, 2016 -

JP Motors responded

Thank you so much Sarah for sharing your sales experience story us! We are happy that you are happy with the service you received and the vehicle you have purchased. Please let us know if there is anything else that we can so for you!

April 23, 2016

Great customer service! I am so grateful for my Chevrolet Cruze that I just got from JP motors . The car came In a very good condition,the whole process was incredibly fast. More

by Nicole2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Roeder, Peter Christakis
Apr 25, 2016 -

JP Motors responded

Thanks for sharing your story Nicole! It's great to hear that you are so happy with the service and the vehicle. We're sure it will serve you well for a long time. We hope to be able to earn your business again someday.

April 15, 2016

No spare key Do not buy cars from jp motors....was told when I bought my car it had a spare key but had to be sent to the finance company as per regulation....well More

by Nothappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Pattinson
Apr 18, 2016 -

JP Motors responded

I'm sorry that you feel you have been wronged Brandon. I understand you have spoken to our VP, as well as our Service department about this situation, both who have explained this to you. If you would like further explanation, please contact our Customer Relations Coordinator, Kevin Kirkpatrick at kevin@jpmotors.com, or 905-333-1166 ext. 330.

April 12, 2016

Great experience I'd like to thank Peter for his help in purchasing my vehicle. He explained everything to me about the process and what to expect. He helped make th More

by Jax55
Recommend Dealer
Yes
Employees Worked With
Peter Christakis
Apr 18, 2016 -

JP Motors responded

Thank you for sharing your great sales experience with us, and the DealerRater community! We are happy that you are happy. Please let us know if there is anything else we can do for you.

April 07, 2016

very down-to-earth I knew what I was looking for, as I had researched the Ford Escapes. Price was very competitive, and all I needed was no-nonsense help. Edward was tha More

by andrew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Firth
Apr 07, 2016 -

JP Motors responded

Thank you Andrew for sharing your story with us! We are happy to have been able to help get you the vehicle that you wanted, at the price you expected.

April 07, 2016

Fast and Friendly Service All of the staff from beginning to end of the transaction were very friendly, knowledgeable and helpful. My father and I felt very comfortable and wel More

by HappyNewBenzOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie Taylor, Henry Sterczewski
Apr 07, 2016 -

JP Motors responded

Thank you so much for the kind words, and for sharing your great sales experience story! We are very happy that you chose JP Motors for your choice in car dealers. With so many choices out there, we truly appreciate being able to earn your business, and your trust.

April 04, 2016

Cheating AD's, Unpleasant Visit, and bad customer service. I have seen an AD for Pathfinder at JP Motor during the weekend. I called their showroom in 4195 Fairview St which is 1 hour drive from me. Before I g More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Ross
Apr 04, 2016 -

JP Motors responded

Mohammad, we are sorry to hear that you feel unsatisfied with the service provided to you by the JP Motors sales staff. Also, we would like to apologize for any errors in the advertisement you may have seen. We take every precaution to provide accurate and up-to-date information in all of our ads, but sometimes errors are made. The error in the ad has now been corrected, and we thank you for bringing it to our attention. We would like an opportunity for positive resolution in this matter and ask you to contact out Customer Relations Coordinator, Kevin Kirkpatrick at 905-333-1166 ext. 330, or kevin@jpmotors.com, or Tim Ross, Sales Associate at ext. 407 or timr@jomotors.com, should you have any other concerns about your experience at JP Motors.

April 02, 2016

See Steve Heczko We had been thinking about purchasing a used vehicle but were unsure about the make/model. And then we went to JP motors and found a very REAL, commi More

by Sandie Coppinger/Kevin Such
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heczko
Apr 04, 2016 -

JP Motors responded

Thanks Sandie and Kevin for sharing your sales experience at JP Motors! We are delighted to have been able to help you find a great car that fits your lifestyle and budget. If there is anything else we can do, please do not hesitate to ask.

March 31, 2016

My JP Motors experience I found a truck I wanted. Started the financing processe . I was told 525 a month on the phone but when I went in it was 556 a month. The truck had a More

by Customer112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David McKay, Steve Heczko
Mar 31, 2016 -

JP Motors responded

Thank you for sharing your story. Your input helps us improve our service standards. We are happy that you did get the truck you wanted, and that you were happy with the sales staff's performance and service. We are sorry to hear however that you were unsatisfied with other aspects of your sales experience. Please contact our Customer Relations Coordinator, Kevin Kirkpatrick at 905-333-1166 ext. 330, or kevin@jpmotors.com if you wish to discuss this matter further.

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