JP Motors

I couldn't be more happy with my new SUV and my Experience! This is my first used car purchase and I found my experience to be worry and hassle free. My overall experience was excellent from both Connie and Hen This is my first used car purchase and I found my experience to be worry and hassle free. My overall experience was excellent from both Connie and Henry. More

A pleasure doing business with JP Mortors This is the first time dealing with JP Motors and were thrilled to be working with Dave Dubik. We found David to be conscientious, passionate and ver This is the first time dealing with JP Motors and were thrilled to be working with Dave Dubik. We found David to be conscientious, passionate and very knowledgeable. We were very impressed with his professionalism and follow up. We would recommend David and the team at JP Motors to anyone. More

Great service as usual This is the third car I've personally purchased from JP Motors. Steve was a great salesman and made the purchase of my car go quickly and smoothly. He This is the third car I've personally purchased from JP Motors. Steve was a great salesman and made the purchase of my car go quickly and smoothly. He even came in on his day off to help me out. Thanks Steve! More

No pressure sales... and ho haggle means just that. I asked for a $3.00 reduction in price, just so I could tell my Dad I haggled, but it was not possible. Not to worry, I and ho haggle means just that. I asked for a $3.00 reduction in price, just so I could tell my Dad I haggled, but it was not possible. Not to worry, I was well informed on price before going to JP Motors, having looked at and compared prices for a few weeks on various online sites. I had just had the SUV for one day, but took it back, as I could not adjust the roof rack for the kayak. The staff were very helpful, and adjusted them for me right then. All the work that was promised was done prior to pickup; i.e., brakes were done, and heater fan fixed and they installed new tires. All in all, this was a good experience. I am a woman and had hesitations about attending a used car lot, but I am pleased to say I learned from the experience. More

A pleasure to deal with such a friendly dealership! Having just arrived in Canada from England I was not the most experienced in looking for a used car. I was fortunate enough to meet Peter Christakis, Having just arrived in Canada from England I was not the most experienced in looking for a used car. I was fortunate enough to meet Peter Christakis, who could not have been more helpful. I was unsure what my partner and I wanted but he showed immense patience in showing us a range of vehicles. Peter is a credit to JP Motors and I would always return in the future. I must also mention other staff members I had the pleasure to meet. Thank you everyone! John Watson More

Ed Firth was awesome Was looking for a car with my dad who is a former mechanic. Had to deal with him and whoever approached me on the lot. Thankfully, Ed Firth was amaz Was looking for a car with my dad who is a former mechanic. Had to deal with him and whoever approached me on the lot. Thankfully, Ed Firth was amazing. Even when I was looking at cars in the upper end of my budget, he wasn't pushy or aggressive. Very down to earth and helpful. If you are going to JP, make sure you ask for Ed. He told me he's the only Ed on the lot, which I found hard to believe at a used car dealership, so just in case - it's Ed Firth. More

Awesome people, great service - on my "Go-To" list There are presently only two used car dealers on my "go-to" list in the golden horseshoe area when I'm looking for a "pre-owned" vehicle. Before this There are presently only two used car dealers on my "go-to" list in the golden horseshoe area when I'm looking for a "pre-owned" vehicle. Before this purchase at the SUV/Truck division of JP motors I had only one. Joe the sales guy was straight with me, listened to what I wanted and made sure everything I requested would get done. That coupled with a fair price sealed the deal for me. The whole paperwork process was very efficient yet not rushed. Stella the business manager was pleasant and thorough with her explanation of the sales agreement and available options. The vehicle was nicely detailed and ready for me at the promised time. One very special thing I want to mention is that I called JP to see if they could provide a shuttle service for me so I could pick up the car when it was ready. Later that evening I received a call from Joe telling me that he would pick me up. I didn't realize it until he got to my house but he picked me up in his own car, on his own time while on his way to work! Now there's a gentleman who knows how to keep customers returning. All said and done, based on my experience I would definitely recommend dealing with JP Motors. More

Poor expereince Car had issues about 4 days into purchase. Excessive exhaust smoke, strong rattling from drivers side, wheel alignment off and the drivers side door w Car had issues about 4 days into purchase. Excessive exhaust smoke, strong rattling from drivers side, wheel alignment off and the drivers side door was loose. Three service visits produced no results and after 30 days it's see you later. Had to replace the tires and align the wheel after trip to a Hyundai dealership and asked for the alignment cost to be covered and help to purchase new tires. I did not ask for money I asked to help get connected to a good merchant Ho motors uses. No on both. Five months later and the transmission is going . Hopefully the warranty I purchased works out. I have noticed other reviews where no motors reaches out when they are negative to address the concerns posted. I reached out without making a negative review and got nowhere. Overall disappointing experience that has become a financial and time consuming frustration. Nov.11, 2016 Thank you for identifying that you did not repair the issue and then when the warranty lapsed, cut ties. The response says you tried to fix the issue which means you acknowledge it but then go on to state there was no pre-existing issue. I'm not sure what policies your referencing but they don't seem to include completing the job identified during the warranty period. Comical Dec. 1st 2016 Again your response identifies a failure to actually fix my concerns within the 30 day warranty and then it's hands off. If my concerns could not be rectified then perhaps an offer to swap the vehicle for something without issues that could not be addressed would have been a progressive move. Thank you for the reminder about the excessive smoke and your service technicians report that it's "just from sitting on the lot for awhile or spilled oil from an oil change". Cost me more money but at least I had that issue diagnosed and fixed somewhere else. I didn't even ask for any help covering that. Ultimately it was a poor experience and I was left feeling abandoned with a vehicle of poor quality in terms of condition. More

Great Dealership We had a great experience during the purchase of our new SL500 with Paul Malek. Krista and the service department went above and beyond to ensure th We had a great experience during the purchase of our new SL500 with Paul Malek. Krista and the service department went above and beyond to ensure that the car was in great running order before we took delivery and found a missing cup holder cover which they shipped to us. We have already recommended JP Motors to friends. More

Great customer service Awesome customer service !! If your looking for a vehicle make sure you stop by JP Motors and ask for Joe !! Thanks for helping me your the best aro Awesome customer service !! If your looking for a vehicle make sure you stop by JP Motors and ask for Joe !! Thanks for helping me your the best around !!! More