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JP Motors
Burlington, ON
774 Reviews
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774 Reviews of JP Motors
September 02, 2020
From start to finish my experience with JP Motors was great. My online inquiry was responded to promptly and an appointment to view the vehicle was setup. Even when I asked to change the time the day bef great. My online inquiry was responded to promptly and an appointment to view the vehicle was setup. Even when I asked to change the time the day before, they were accommodating. My appointment was with Rich and he made my first car buying experience a breeze. I was pretty anxious going into the appointment, I’m not car savvy but Rich and Jeff were helpful every step of the way. They happily answered the questions I had, never made me feel rushed and took their time looking through their vehicle inventory to see what they had to match my needs and wants wish list. After test driving a handful of cars I knew vehicle that brought me to the lot was the one for me. Rich explained the rest of the process to me and made sure I wasn’t left with any lingering questions. I met with Connie next to go over financing and she was fantastic to deal with. She was very thorough, knowledgeable and patient with me! Finally came delivery day and I met with Keith to pickup my new to me vehicle. Keith was a pleasure to deal with, and made sure everything was in order for me to drive away with my car. Thank you so much to everyone at JP Motors, the staff is knowledgeable, personable and they really make sure you’re feeling comfortable and confident during the entire process. I couldn’t be happier with my new vehicle and I’d highly recommend visiting Rich or Jeff at JP Motors for your next vehicle purchase! More
by Jessica Will
Employees Worked With
Keith Johnston, Krista Medeiros, Jeff Hansford, Connie Taylor, Rich Jr Wyatt
August 27, 2020
Both or sales person Jim and deliveries guy Keith were friendly and helpful. We were in a rush to get our vehicle and everyone seemed to work together to get the car out the door to us. Everything went ve friendly and helpful. We were in a rush to get our vehicle and everyone seemed to work together to get the car out the door to us. Everything went very smoothly. We had one glitch with the car which was dealt with promptly and with as little stress to us as could be managed. We would definitely recommend JP Motors and we will use them again for sure! More
by janathetraveller
Employees Worked With
Keith, David McKay, Jim Glenn
August 21, 2020
This is our third vehicle from JP Motors and this experience has been great as well, just like the others. Professional, kind and polite service. experience has been great as well, just like the others. Professional, kind and polite service. More
by Nina
Employees Worked With
Kenneth C. Lawrence
August 21, 2020
Ken was extremely helpful, patient, knowledgeable and kind. I’ve purchased 47 vehicles and never have I had service quite like his. Pleasure to deal with. A+ kind. I’ve purchased 47 vehicles and never have I had service quite like his. Pleasure to deal with. A+ More
by gqvini69
Employees Worked With
Kenneth C. Lawrence
August 15, 2020
Went above and beyond. Super kind and Super helpful. Honest and fast to help you. Thank you for all your help! Greatly appreciated! Couldn’t have done it without all your help. Honest and fast to help you. Thank you for all your help! Greatly appreciated! Couldn’t have done it without all your help. More
by BradPage2245
Employees Worked With
Kenneth C. Lawrence
August 14, 2020
Awesome! After purchasing my vehicle, I chose to cancel the extended warranty. Connie listened and understood my concerns; never once making me feel disrespec After purchasing my vehicle, I chose to cancel the extended warranty. Connie listened and understood my concerns; never once making me feel disrespected regarding changing my mind. I expected a long wait for the cancellation process, however, Connie went above and beyond, and took care of the entire process within 4 days. She emailed me all the documentation and, in fact, deposited the cheque herself! Connie exemplifies awesome customer service and relations at JP Motors! A++ More
by JC
Employees Worked With
Connie Taylor
August 13, 2020
Very pleased with JP motors once again. I have recently purchased my third vehicle through them. They always have a great selection and reliable vehicles to purchase. I Dealt with Jim Glenn and Connie Tayl purchased my third vehicle through them. They always have a great selection and reliable vehicles to purchase. I Dealt with Jim Glenn and Connie Taylor On this purchase and couldn’t be more happier. From the knowledge and personal care Jim provided to Connie working her magic I would honestly recommend this place hands-down. And furthermore what dealership would personally drive to another bank to pay off an existing Car loan!! You never hear this happened. Thanks again Connie! You rock! More
by Christina Russell
Employees Worked With
Jim Glenn, Connie Taylor
August 13, 2020
Just purchased a 2014 VW Passat from JP Motors in Burlington ON. Zero pressure, no sweat and what a great Service and Experience. Liam was my contact and he went way above and beyond to assure that Burlington ON. Zero pressure, no sweat and what a great Service and Experience. Liam was my contact and he went way above and beyond to assure that I was satisfied as a valued customer. Also Keith from service very friendly and supportive More
by burak_aydemir
Employees Worked With
Keith Johnston, Connie Taylor, Liam Simmons
August 11, 2020
Overall a great experience. Liam was very patient and helpful in bringing cars around for us to test drive and seemed very knowledgeable about the vehicles. He even came in on hi Liam was very patient and helpful in bringing cars around for us to test drive and seemed very knowledgeable about the vehicles. He even came in on his day off to meet us the second time we came by. He was so great the first time we were there, we wanted to make sure he got our sale. The Financing experience was a bit clunky. I felt like the Finance manager wrote us off and was no longer interested is speaking to us or answering our questions after we decided against the extended warranty...his personality seemed to totally shift. He said he would send me a summary of finance options via email and never did. Delivery was great - prepared, friendly, and efficient upon pickup. Unfortunately the detailing we were promised was not very well done - we had specifically pointed out grass in the trunk and dirt scuffs on the inner hatch door we wanted cleaned up, and sales promised it would be perfect, but it clearly wasn't touched. It put a slight damper on my "new car" experience but not the end of the world. On my way home from pick up, I noticed a chip in the windshield. Called the next day and they were extremely helpful in connecting me with their glass partner to bring it in the same week to get it filled. That experience with the service department was seamless and friendly. Overall, would recommend, but there was room for improvement. Their selection of vehicles and pricing seems pretty good compared to others in the area. More
by jillian.v
Employees Worked With
David McKay, Keith Johnston, Krista Medeiros, Liam Simmons
