Back

Hyundai West Island

Dorval, QC

4.8
138 Reviews

1625 Boul Hymus

Dorval, QC

H9P 1J5

Directions

By Type

138 Reviews of Hyundai West Island

December 22, 2015

The best!! I have been a client of hyundai west island for over 12 years. I absolutely love it here. The staff are amazingly helpful and are always wiling to go More

by Shannon06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Houtman/ Sophia Khan
December 17, 2015

would highly recommend hyundai west island The service at Hyundai west island is always great, cant comolain about anything. They are very reasonable with car repairs and always advise me well More

by jokerwitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Kevin Steve
December 15, 2015

honest and down to earth I absolutely love this place. I came here for a regular check up and they found an issue with my brakes, which they fixed right away. There is a certa More

by goodbye girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Kevin
December 14, 2015

Our First Hyundia We recently bought our first Hyundia here and we had super service. No pressure and frinedly help. We love our car and I know we will enjoy worry fr More

by bluemundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Owner
December 10, 2015

Recommended I don't usually write reviews, however, it needs to be said that I really appreciated the kindness, helpfulness and professionalism during my recent v More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 09, 2015

Best dealership in the West island I love my new car bought at Hyundai West Island. No pressure and the service was great. I will definitly recommend it to everyone I know.!!!! More

by Forget315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Racine and Micheal Houtman
October 21, 2015

From difficult to very good experience At first, I had a bad experience with them because I bought a car with a GPS and they never installed it. They didn't returned my calls for a long tim More

by Jenlopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager
October 06, 2015

grossly overcharged for service,extremelly impolite and rude The service manager(directeur des operation fixes ??!!) whose name I found to be Rene Racine because he refused to give his business card, was talking More

by tired.mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHRISTIAN DUBREUIL-president, RENE (no name)RACINE -fix operations director,and unknown mechanic(s) as they were not noted ln inspection report.
Feb 16, 2016 -

Hyundai West Island responded

Dear Tired Mike My name is Sophia Khan, Customer Relation Manager at Hyundai West Island. My position is to ensure the satisfaction of our customers as we strive to build strong, lifelong relationships. I am sorry to hear about your dissatisfaction with your first experience at our dealership. However, I would like to take the time to address a few of your comments. The charge for $115.95 you mention, was for a Service #2 inspection, including a Synthetic Oil Change. As for the situation with your lightbulbs, we simply do not keep any aftermarket parts in our inventory. As a Hyundai dealer, we sell and service our customers’ vehicles with original Hyundai parts only. We apologize for any inconveniences this might have caused you. If you would like to discuss this matter further, please feel free to contact me at 514-683-1666 or e-mail me at skhan@hyundaiwestisland.com.

...
14