Hyundai Gabriel Ouest
Pierrefonds, QC
Filter Reviews by Keyword
By Type
163 Reviews of Hyundai Gabriel Ouest
The service rep (John) kept me in the loop, entire time. The sales reps (Leon and Pierre) were very helpful concering my questions about the Ionic 5 and didnot blink an eye when they tossed me the keys to d The sales reps (Leon and Pierre) were very helpful concering my questions about the Ionic 5 and didnot blink an eye when they tossed me the keys to drive it. More
Great service, the entire staff was very helpful and professional. Highly recommended. Will definitely return for my next vehicle. professional. Highly recommended. Will definitely return for my next vehicle. More
1. Purchased NEW 2022 KONA AWD with SunRoof in Nov-2021 for my Spouse (it was already on the Lot). Sales Mgr: Michael K. and Sales Consultant Jasmine B. Both were 10/10.....3 Test Drives...received my Mili for my Spouse (it was already on the Lot). Sales Mgr: Michael K. and Sales Consultant Jasmine B. Both were 10/10.....3 Test Drives...received my Military Discount promptly with my proofs. Quick and easy Finance Terms. Youssef K. ( Delivery Specialist) : A Master of Tech....Synced our fone. 10/10 in Personable Relations. Kevin T. ( Finance Mgr): The Admin Master......seamless paperwork 2. Purchased NEW 2022 TUSCON AWD Preferred( for me)...Received Fair Trade-in Value for my 2013 SUV from another Make....3 test drives....Quick and Easy Financing Terms. Ordered Feb-15-2022....Delivered AS EXACTLY PREDICTED on May-25-2022. Military Discount received without documentation(see #1). Same Four(4) Hyundai Gabriel Professionals managed both my Veh Purchases. 3. I had nil contactless transactions...I had nil virtual appointments. I drove each Veh home. Everything done in Person. More
The service department always go above and beyond to satisfy the customer. Kind, courteous and very helpful, especially Ellie! Double checked my warranty after I was told I wasn’t covered and saved me a satisfy the customer. Kind, courteous and very helpful, especially Ellie! Double checked my warranty after I was told I wasn’t covered and saved me a bundle!! More
I am honestly amazed at the reviews for this dealership. Maybe i have just been incredibly unlucky with my overall experience. Presale it was great Signing and post sale has been atrocious. Service 1: Maybe i have just been incredibly unlucky with my overall experience. Presale it was great Signing and post sale has been atrocious. Service 1: 1700 kms on the car i get offered an oil change i say no thanks just tires I send someone to bring my car and they sell the oil change anyways and say its needed. So i had to pay an oil change when i didnt need it. Now today...3 weeks ago i booked tire change online and clearly indicated in the details that the tires were stored with hyundai and the winters are to be stored after. They call today when im not home and get a member of my family. The lady says that my tires cant be done because the code wasnt marked in that the tires were stored with hyundai and that i made the mistake. My family member tells them that its in the details and the lady on the phone acknowledged that its there but SHE didnt see it and the code wasnt in the appointment...but somehow its still my fault. She then says well we have to move it a week because they need 48hrs to get the tires...seriously??? This was this morning and my original appointment was friday morning...as a nice bonus i took off time friday to get my tires done anddddd now i wasted time off. Thanks hyundai gabriel west island...greats cars poor service More