Honda de Laval

J’ai été voir eric leger conseiller de service chez Honda de Laval avec ma CRV et nous avons eu un excellent service. Merci je le recommande fortement et il est très honnête.

Worst Customer Service in a dealer ever. I definitely do not recommend this dealership. Bought a 2017 Honda Civic in 2017, went back after six months and told Eric Leger (unfortunately my represetative) that there was a ticking noise when the car was idle. " NORMAL" its the fuel injectors in the new cars, they make noise. Went back today and told him that the noise is now not only when its idle but also when I am driving. Again normal. All new Honda's have this issue. LIARs, CHEATS, spoke to the manager sitting there and he replied that they don't gaurantee the ways the cars come out of their garage.????? DO NOT BUY your car there because when you need to get it serviced you will have to deal with this. If you don't accept the service that they offer when they suggest it is time to do this tune-up or this engine cleaning, they treat you like xxxx!. I will take my money elsewhere. Do not trust them, they will try and sell you anything..

Waited a full day for service on the car at 5.00 PM work wasn't even done , service manager was rude and obnoxious , the worst of the worst.

Based on personal experience with the pre-owned division of Honda de Laval, the following is my recommendation: Don't purchase if you live outside the province, don't assume the information you've been given (even if written) is accurate, have an independent inspection done on the vehicle before paying any money down. While the sales staff are friendly and helpful, remember they have no real power to assist you after the sale; that rests with the management and will end there. And, of yes, have a good command of the French language.

Dealer unable to fix problem under warranty, unjustified charges during warranty. And cause new issues while repairing the same issue repetitively. Service director is unprofessional at best. Vehicle in shop over the days promised. Would not consider or suggest this dealer to anyone.

This dealership takes advantage of individuals who are not car savvy. ..do not trust them, they will sell you anything..customer service is horrible , I very been a Honda owner for 10yrs and this was the worst experience

I strongly do not recommend this dealer to anyone! From the sales director to the uper management this dealership should be shut down period! They have just taken advantage of an older woman (70 year old) Test drove and showed a car then negotiated that same car, but then prepared the contract for the same type of car but with completely different package and had the woman sign for the car. And now they are hiding behind the contract instead of delivering on what she was shown... Very sneaky, and conniving act to be taken on an innocent woman! They should be ashamed of them selves not to mention shut down... Despicable group! If I were another Honda dealer I would be ashamed to have these individuals represent the same brand, they give all dealers a horrible reputation. Please a word to the wise SATY AWAY FROM THIS PLACE, RENT BUY ANYWHERE BUT AT THIS DEALER!

Sell demo car as new having tires with a lot wear; arbitrary high charges for the save service; recommend non necessary expensive maintenance; never buy a car or bring one there for services.

Promised to do the job in one day, took them five. Overcharged for a job. Charging $350 for a tow of $65. Low quality of job, after towing some noise began from suspension. I don't recommend this company.