Highbury Ford Sales Limited
London, ON
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638 Reviews of Highbury Ford Sales Limited
Service Department booking employee is rude, disrespectful and has no customer service skills. Will argue with you until you do it their way. When contacting management nothing is done. They don disrespectful and has no customer service skills. Will argue with you until you do it their way. When contacting management nothing is done. They don’t care and I will NEVER recommend or return to their dealership. More
I can't say enough good things about my recent experience at Highbury Ford. Jake (sales) was incredibly helpful and knowledgeable and went above and beyond several times throughout the sales process and deli at Highbury Ford. Jake (sales) was incredibly helpful and knowledgeable and went above and beyond several times throughout the sales process and delivery of the vehicle. My transition from my old vehicle into my new vehicle was seamless and it felt more like I was working with a friend than a salesman. Couldn't be happier, keep up the good work! More
Very happy with service. Called in one afternoon to see if I could come and have the battery in my truck check. Said I could and it was checked and replaced right away. Very Called in one afternoon to see if I could come and have the battery in my truck check. Said I could and it was checked and replaced right away. Very pleased. More
Arrived early, was able to get my vehicle serviced early. Service dept was pleasant and informative. Some dealerships wash the car after service. Wasn’t done at this dealership . Not necessary but is a n Service dept was pleasant and informative. Some dealerships wash the car after service. Wasn’t done at this dealership . Not necessary but is a nice touch. More
In today's world, having online communication is very important to schedule vehicles in for services and or repairs. Highbury provided a great experience while I could still go about my daily tasks at wo important to schedule vehicles in for services and or repairs. Highbury provided a great experience while I could still go about my daily tasks at work and lift in general. Thanks to the staff at Highbury Ford for completing the requested work on my Explorer. More