
Hamel Honda
Saint-Eustache, QC
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38 Reviews of Hamel Honda
"Ricky Brioché, I couldn’t have asked for a better..."
- YasmineDRicky Brioché, I couldn’t have asked for a better salesman. He really listened to our needs and requests. From the price to the actual service and his friendliness! Thank you for everything!
Read More"After my second time at the dealership, I ask for a test..."
- sheik-oliAfter my second time at the dealership, I ask for a test drive for a CRV, After the test drive I told the salemans. I did not want to sign tonight and I had an other appointement with another dealership. He became very rude and agressive, giving me pressurw for me to sign the car right away, telling me he would have not come to test drive the car if he would have know that I would not sign right away. He came back with is boss who tried to tell me my Exchange was worth nothing etc.. But they send me off with a smile hoping I would come back and buy the car tomorow.. They lost a sale an réputation... Very rude an agressive behavior.
Read More"Just bought a 2016 Honda Civic from this first class..."
- DerekJust bought a 2016 Honda Civic from this first class dealership. I’m so impressed with the level of detail they give to their Certified vehicles. Mine came with new brakes, Rotors and Pads because they were below 60%. New wiper blades and cabin filter. What dealer does that. Their prices are the best around. I shopped for weeks, these guys have everyone beat. Make the trip and see for yourself. 😎
Read More"Service rapide.vraiment accueillant !j ai été servi par..."
- jadekarheenService rapide.vraiment accueillant !j ai été servi par Monsieur Alexandre Savard la transaction c’est bien passer je suis tres satisfaite du prix et du déroulement des choses .Demandez pour Alexandre Savard Jade
Read More"Many mistakes and no integrity."
- rustey5 years ago when we leased our vehicle we bought a Honda Plus Insurance because the salesman gave us convincing reasons why this was beneficial. One of the reasons that convinced us to buy this insurance was that it would be 100% reimbursed at the end of our contract if it was not used. Now, 5 years later, we are at the end of our contract so we asked for the reimbursement of this insurance and we were told we had to show them the original contract with this clause however we are 100% certain that we were never given this paper. Honda Hamel tried to prove that they gave this paper to us however it was no where to be found in their files either. Then we were told we would not get the refund anyways because we had not honored the terms of the contract, ie that all maintenance and inspections had to have been done at the Honda Hamel location. Well this came as a HUGE shock to us because we live almost 1 hour away from this dealer and we would NEVER have bought this insurance if we had been told this condition. I had the issue escalated, only to receive a call from a rude and ignorant manager who said he was not wiling to do anything because we did not plan on buying from them in the future. This complaint is only one of numerous other mistakes throughout the entire process that leads me to believe that business ethic and customer service of Honda Hamel is very poor. I would council future clients to go elsewhere!
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