HGregoire Saint-Eustache

A waste of time. Got in touch via their Web site. Met the sales rep to look at the car. Said car was in the showroom, the sales rep didn't offer to take the car out, Got in touch via their Web site. Met the sales rep to look at the car. Said car was in the showroom, the sales rep didn't offer to take the car out, so I didn't drive it. Then the sales rep switched me to the finance manager, who didn't lose time telling me my trade was worth much less than wholesale. I thought that buying a sports car in October and offering a clean small AWD SUV with low mileage as a trade-in would be easy, but it was a waste of time. More

Pathetic. If they could lie to my face and insult me, chances are they will to you, too. That might sound like slander, but here's the thing - they actually If they could lie to my face and insult me, chances are they will to you, too. That might sound like slander, but here's the thing - they actually gave me proof of their lie. Their initial email to me stated that they would give me a WRITTEN offer on the day my car was to be evaluated. On the day off, they gave me a verbal offer. When I asked for a written offer, the borderline unpleasant sales person stated simply "Verbal offer." Speaking of which, the offer was an absolute insult. I had my car evaluated by the provincial government afterwards. They determined the value was around $9000. H Gregoire's offer? $1500. This offer was made right after the unfriendly sales agent made me sit for a needlessly long period on an uncomfortable chair, which felt like it had an ulterior motive. Take your business elsewhere. More

J'ai cédulé un rendez-vous pour l'achat d'un véhicule spécifique à une succursale de Montréal, prévu pour le lendemain de l'appel. Étant de Laval, le lendemain 1h avant le rdv j'ai rappeler pour confirme spécifique à une succursale de Montréal, prévu pour le lendemain de l'appel. Étant de Laval, le lendemain 1h avant le rdv j'ai rappeler pour confirmer le tout et on m'a avisé qu'il n'y avait pas de problème. Arrivant sur place en stationnant mon véhicule, je croise un chauffeur jockey qui sort justement le véhicule que je venais voir. Croyant qu'il le sortait en préparation pour mon essai routier je l'interpelle et il m'avise que non, la voiture a été vendue par une autre succursale de H. Grégoire et il allait la livrer. En résumé, je me suis déplacé pour rien à part des excuses pitoyables du concessionnaire et la proposition classique du bait and switch "voulez vous voir un autre véhicule". Non merci H.G., votre service est 0/10 et n'aurez pas un sous de mon fric. I scheduled an appointment for the purchase of a specific vehicle at a Montreal branch, scheduled for the day after the call. Being from Laval, the next day 1 hour before the appointment I called back to confirm everything and I was advised that there was no problem. Arriving there and while parking my car, I meet a jockey driver who is just taking out the car I had come to see. Believing that he was bringing it out in prep for my test drive, I happily call him out and he tells me no, the car was sold by another branch of H. Grégoire and he was delivering it there. In summary, I drove there for nothing except a pitiful apology from the dealer and the classic bait and switch proposal "do you want to see another vehicle". No thanks H.G., your service is 0/10 and you won't get a cent of my money. More

I saw a Hyundai accent being sold in Saint Eustache at HGregoire. I phoned the dealer and asked some questions about the car. After the second call, I arranged with HGreroire to go down and see the veh HGregoire. I phoned the dealer and asked some questions about the car. After the second call, I arranged with HGreroire to go down and see the vehicle. I drove 40 km and pulled into the dealership. When I went with the salesman to see the car, I saw that there were all season tires on it. All season tires on the 27th of December? Really? Then he said “It doesn’t really matter anyway, the car is sold.” I don’t think much more is needed to be said about this dealership. You phone twice and arrange to go and look at a vehicle and they tell you it’s sold. Very unprofessional, 0/5. Scammers More

Terrible experience. Sales representatives were on their phones the whole time. When I expressed my frustration they did not care about how they wasted my time. One said, "I will not change who I am". phones the whole time. When I expressed my frustration they did not care about how they wasted my time. One said, "I will not change who I am". More

Ma pire experience consommateur. une etoile c'est trop Bref. Vihicule acheté, en moins de 4 mois d'utilisation probleme du moteur, qui a coulé en peinne tempete de neige entre otawa et montreal, trop Bref. Vihicule acheté, en moins de 4 mois d'utilisation probleme du moteur, qui a coulé en peinne tempete de neige entre otawa et montreal, bebe a bord. le pire. le pire. Hgregoire m'envoie pour les reparations chez Mr. Muffler. je suis a ma 5e visite chez Mr muffler en 2 ans, pour ce probleme, ils ont remplacé le moteur 2 fois. devinez quoi????? a l'heure ou je vous parle j'ai exactement le meme probleme de moteur du premier jour. JE ME POSE DES QUESTIONS More

Bad experience. Had to return a car . They have not sent back a cheque to close the car loan at my bank . 3 weeks later , i received a call from the bank telling me that i m late in my payment Plus , i back a cheque to close the car loan at my bank . 3 weeks later , i received a call from the bank telling me that i m late in my payment Plus , i had to wait for 3 hours to get the car with an appointment Don’t recommend this place More

Not a pleasant place to shop. I have been rushed through the viewing part, then nobody was interested to talk to me regarding the details of the car, even though I ended up buying a car because I liked it ( the viewing part, then nobody was interested to talk to me regarding the details of the car, even though I ended up buying a car because I liked it (I know I took a massive chance here). the person who showed me the car in the first place was more interested in chatting up young girls working there than talking with me (while I was sitting, waiting for him). during the viewing of the car, he would constantly disappear and when he finally came back he didn't know the answers to the majority of my questions. This was my first purchase of a car in a Canadian dealership and I have to say that I was not impressed, the lack of proffesionalism of people working there is shocking! Also, I know I have been scammed out of some money, but in the end, I just wanted to take the car and leave......never again. NEVER AGAIN More

WASTE OF TIME!! They called and set up an appointment with me as I enquired about a car. I asked all the questions as I do not live in St-eustache and did not feel like just taking a drive. I basically w with me as I enquired about a car. I asked all the questions as I do not live in St-eustache and did not feel like just taking a drive. I basically was told that car goes through a 150pt inspection (as advertised) and all gets done before the car gets released for sale. When I got there I was told car needed to get inspected but buyer would need to pay for all of the repairs!! I was booked for a test drive and car was not even looked at!!!!! I was told an apt was booked and my name was not on the list... Actually about 2 minutes after he told me i needed to pay for the repairs and surprised I was not aware, he called over another salesperson and they could not agree, one was saying buyer pays repairs and the other was saying that they deliver the car repaired. So they are confused but I was supposed to know... WOW... Please do not insult me with your GENERIC "sorry for the bad experience and it was a misunderstanding". I Asked the question and understood the answer clearly. Please don't waste your time with this place..... Ted More

J'ai fait affaire Alec m. Stephane pare, service hors du commun, tres human et patient . J'ai maintenant un vehicule qui pour moi a l'air d'un neuf car il a tout mise en oeuvre pour que je sois plus que sa commun, tres human et patient . J'ai maintenant un vehicule qui pour moi a l'air d'un neuf car il a tout mise en oeuvre pour que je sois plus que satisfaite. De bonne humeur, toujours disponible je le recommende fortement a quiqu'on ira chez h gregroire st eustache.Merci Stephane. Claudine More