HGregoire Carignan

Zero service Receptionnist was surprisingly friendly. The seller was friend and really good. WILL recommand the seller. Quickly found what I didn't knew I wante Receptionnist was surprisingly friendly. The seller was friend and really good. WILL recommand the seller. Quickly found what I didn't knew I wanted (I don't follow car much, so didn't knew what I was looking for, beside a new car). Checked a few cars, fell in love with one, but wrong color. He checked the inventory, found one that I liked! Car wasn't at that place, so had it transfered it. Got there same day, did a road test, all fine... The financing... short story: wanted to pay half cash half financed. That end up bellow the minimum 7500$ for financing, so no. At 7500 the interrest is too high. She suggested that I fully finance, and invest the rest of the money and that will be better. WHAT? 8.something % interrest on load is better than the 1-3% of interrest I'll get from investment??? No way. Transit? 79$... Nope, I'll come take the paperwork, transfert the car and get the plate and come back. She wasn't happy with that. Protection plan? She don't know anything about the plan, what it cover, what void it (ex: installing a big subwoofer do not void anything... hello!!!). Also, lied to be when she said it was a third party that did the waranty. THEY do it! I forgot the web site (and don't have the papers on hand), but it redirect you to hgregoire.com! To sum up: she is probably paid on the financement and transit fee. But who care... On delivery day (monday), take the car, a bit dirty but it rain, so probably just the spashing from their parking to the front of the store... I take the back roads to show it to my father, to discover there that the engine is dirty as xxxx! HECK, they didn't even sent a blast of air there! thick layer of loose dirt! NOT impressed. Comming home, I stop back at the place, ask there about the dirty motor: "it's full of electronic, we can't clean it up. If you come back tomorrow I could ask a guy to clean the plastic with a cloth. Beside the anti-rust treatment would wash away with the cleaning"... Take note that every other place WILL wash the engine to some degree. Ow well, not gonna waste more time... back to home... I feel some vibration, like an unbalanced wheel, hit trafic, slow down... Next day hit trafic to go work. Back home I feel it back. Next day I feel it. Definitivelly something wrong. When I get time I call (16:50, this is wednesday), hit answering machine. Had to hit the highway after work... No good, inspect wheels, find a dented one (it was fine when I did the road test and inspection). Hit the nearest canadian tire, They confirm the dent, and hightly unbalanced wheel due to the dent. They attempt to balance it, result: can't balance fully. Atleast the vibration is virtually gone... They call back on thuesday... Basically the guy said: "I personally tried the car, it was fine. We have no curb here and it's impossible that it got a dent here. You probably hit something." In other words: we got your cash, get lost. I make some phone calls, P. Jacques should fix it for 65-115$. Not gonna waste my time with hgreg anymore... Not worth my time, beside I know they don't care... Few days later, I check the hugge trunk, the cleaning could have been made better but it's acceptable... Fold the rear seats... Move the carpet that hide the spare tire... wait... what's there? In the fold of the seat... DOG COOKIES!!! like 15 or so of them! That mean they didn't even vaccumed there!... Ok... Go on the rear seat to lift it back in place... bit of dried mud on the plastic... they didn't cleaned it well... A few other place wasn't well cleaned... TL;DR: Saleman was nice, Financing was ok, cleaning was bad, they dented a mag during the preparation, blamed me, no fix from them, have to pay from my own pocket. P.S. The car might also have been mislisted. I found the previous owner registrations. Number compagny, a quebec inc. Also found a Discount car rental business card in the glove box. Was it really a personal car? or a rental? Is carfax really trustable? More