Do you know of any GM/Buick dealerships other than Gus Revenberg Chevrolet Buick GMC that I can bring my Buick to for future service.
My experience was just on this side of being treated like dog sh*t. Last year my vehicle was involved in a hit and run that ended up being $18,000, and change, in damages. The entire driver side of my brand new Buick Encore had to be replaced (Tires, doors, trim, etc). As I received new tires, I inquired if I needed my tires rotated during my oil change visit today, at the customer service desk. (Me not thinking, I forgot to ask my brother, grandfather, uncle or boyfriend to come with me so I wouldn't get "thrown around." As I thought it is 2021, having a man present at a dealership wasn't necessary) After telling the gentleman, I was in a car accident, him and his coworker chose to laugh at me. After no receiving a professional answer, I went forward with booking a rotation as I am getting close to 24,000 km, I mind a well. New tires or not. While booking I asked if they had any mornings or after five available. To my surprise I was answered with "well sweetheart we won't be here" and he continued to laugh with his coworker. He then asked for my last name to book an appointment, thinking *yes! if I say my last name, maybe this jerk will get the hint*. That didn't work. I had enough, thanked him for his time, wished him a great weekend and was on my way. My co-worker and I called the dealership to question if this was a common service that was being provided, for us to get transferred to the shop foreman. We made him aware of the situation for his response to be "oh, well, I am sorry you feel that way." The call was left at that.
I am looking for any dealerships that I can continue to bring my car to for not only servicing but to be treated as a human no matter my gender.
All recommendations are greatly appreciated.
It is very upsetting as I purchased my car from Gus' place, met Gus himself when I bought my car and Michael James was the sweetest sales man I have ever met. This is very unfortunate.