Guelph Toyota

Professional and helpful . Isaac and Chris friendly and courteous, not pushy. I am very happy with my 'new' used car. Isaac and Chris friendly and courteous, not pushy. I am very happy with my 'new' used car. More

Customer service has deteriorated significantly over the last couple years. Book a time for repair and vehicle has not been looked at 90 minutes later. last couple years. Book a time for repair and vehicle has not been looked at 90 minutes later. More

They always take great care of my 2007 Toyota Sequoia!! 365,000km and counting! Service follows the manufacturer maintenance guide and it keeps my Toyota running strong. 365,000km and counting! Service follows the manufacturer maintenance guide and it keeps my Toyota running strong. More

I booked my car in for brake service and to swap out the tires for winters. W H Y WHY does it take 6 hours ?? Also offered NO shuttle. A week later, I needed an oil change! Message came up on my dash c tires for winters. W H Y WHY does it take 6 hours ?? Also offered NO shuttle. A week later, I needed an oil change! Message came up on my dash computer. Why wasn’t this offered at the time of the other service?? Now, here I am W A I T I N G . . . . this time ?? T H R E E H O U R S …. If I have to book my car in, there should be a mechanic booked in for that too . . . I have N O ideas WHY routine jobs have to take sooo long. Staff were just so unimpressive too … like no enthusiasm or personality. I just had to write a review about this - kind of ridiculous. I LOVE my Toyota Corolla. I do. But this dealership for service really falls under the mark for customer service. I bought my Toyota from Forbes in Waterloo - now they were awesome in ALL departments…I only switched because I live in Guelph. Friends, convenience is NOT everything. More

Do NOT get repairs or wheel alignment, Incompetent, untrustworthy, fraudulant. Not done correctly. Complete scam untrustworthy, fraudulant. Not done correctly. Complete scam More

Staff & management pressured me to buy a vehicle. Bullied me when I needed more time to decide. Walked out and glad I did! Met another woman, same experience. me when I needed more time to decide. Walked out and glad I did! Met another woman, same experience. More

This is definitely a boys club. Girlfriends do not go here! I have never been treated so poorly in my life. My questions were not answered, calls not returned and I was dismissed. Completely wasted my here! I have never been treated so poorly in my life. My questions were not answered, calls not returned and I was dismissed. Completely wasted my time. More

Had my brake line replaced on my 2007 toyota sequoia after losing all the fluid. It was repaired the same day and for a more than reasonable price!! Happy to keep the sequoia rolling!! after losing all the fluid. It was repaired the same day and for a more than reasonable price!! Happy to keep the sequoia rolling!! More

Does not honor city bylaws. Medical mask exempt ignored. Senior force to outside waiting 1 hour in cold and wind. Place not busy inside. No accomodation to situation. BRUTAL. Will NOT GO BACK. Guelph Toyot Senior force to outside waiting 1 hour in cold and wind. Place not busy inside. No accomodation to situation. BRUTAL. Will NOT GO BACK. Guelph Toyota More

I was in to have spark plugs replaced on our 2013 Corolla. Service advisor, Don Lemieux took the time to explain the value of the package that also cleans/flushes the fuel injectors. Concerned that I Corolla. Service advisor, Don Lemieux took the time to explain the value of the package that also cleans/flushes the fuel injectors. Concerned that I was being upsold I hesitated but then thinking it through decided to go ahead. Amazing! Car runs beautifully now. Idle is perfect. Thanks, Don (and Marty) for your advice and work. Work done as requested. Price as quoted. Couldn't ask for more. More