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Guelph Hyundai

Guelph, ON

4.5
1,986 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,986 Reviews of Guelph Hyundai

November 18, 2015

Service on 10 yr old Sonata Justin was engaging, easy to talk to and inspired confidence. I had to figure out, though, the most economical way to get inspections done, that is, b More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 18, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Sounds like your visit with us was a good one, especially when it inspired confidence. We look forward to seeing you again in the future! Thank you for choosing Guelph Hyundai and have a great day!

November 18, 2015

Winter tire change Went in for winter tire change & have them check my wiper blades for winter. Tires done and was told my blades were still good. They are great for ch More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Nov 18, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are happy to hear you have always had a great experience with us! Our customers are important to us and we will go above and beyond to make sure you are happy when you leave here. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

November 16, 2015

Fast and friendly service. Went for service to install winter tires and a scheduled oil change. Fast service as always, friendly staff. In and out in less tome than expected. More

by jvs_ca
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Nov 18, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are glad to hear your visit with us was fast and friendly. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

November 16, 2015

Almost Perfect Derek is amazing. If you need immediate assistance or seeking a reliable Hyundai representative, ask for Derek. Just top notch. However, this Hyundai More

by ATilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Dawkins
November 15, 2015

Buying a new car Went to buy a new car and the experience was excellent. I like my new car ELANTRA and the staff especially John Shafer, the big guy. More

by RMatik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry, Scott Shafer, John Schoeck
November 13, 2015

Winter Maintenance & tire change Went in for my normal winter maintenance and tire change and as usual had a great service. I found that they have changed the staff around and the one More

by paw601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the new service advisors are not on there , John McLuhan
Nov 18, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear you had great service with our new service advisors! Yes, John is missed in the service department but is doing well in our parts department. They say you can't keep a good man down. We look forward to seeing you again in the future and you can drop in and see John anytime. Thank you for choosing Guelph Hyundai and have a great day!

November 13, 2015

Happy Overall Overall my experience at Guelph Hyundai is normally good. Dealership is large clean and staff are friendly. I think you will find your service vis More

by AutoGeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 18, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that your overall experience was good. Our staff are here to help you in any way they can. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

November 13, 2015

Regular Service Midst downed telephone lines and intermittent computers for technicians, I received the best service possible. Yes there were extensive delays turning More

by R L Along
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that you received the best service possible on that very difficult day. We felt so bad for our customers and our staff went above and beyond to be professional and accommodating. We are sorry your 2 1/2 hour service turned into 6 hours. Our customers are important to us and it is great to hear you knew you were important despite the circumstances. Thank you again for your comments. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

November 09, 2015

No communication! Bought my new 2016 Santa Fe XL end of September & just now, beginning of November, feeling like she is finally ready to go. There is a lack of communi More

by maggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Too many to name
Nov 10, 2015 -

Guelph Hyundai responded

Hello Maggie, First off I would like to thank you for your business and taking the time to share your experience with us. I apologize for any confusion with appointments and bookings. I can assure you that going forward we will do everything possible to make your experience at Guelph Hyundai superior from now on as it should be. I would like to offer you a free service #1 for any inconvenience that has been caused. Please feel free to call or email me personally for any of your service needs. Thank you Cie D’Earmo | CSR ciedearmo@guelphhyundai.com 519-836-7669 | 1-877-836-8834 www.guelphhyundai.com

Nov 10, 2015 -

maggie responded

Thank you for your response to my review. I will accept the #1. I really hope to see a significant improvement in the correct ordering of the proper parts, the estimate of the time it will take to complete a job, to follow the requests of the customer & so on. This hasn't been a very good start to a customer, dealer relationship but looking forward to a better one in the future. Thanks Maggie

Nov 11, 2015 -

Guelph Hyundai responded

Hello Maggie, Thank you for giving us another chance. Am I able to have your last name to add your free service 1 to your account? Thank you Cie D’Earmo | CSR ciedearmo@guelphhyundai.com 519-836-7669 | 1-877-836-8834 www.guelphhyundai.com

Nov 11, 2015 -

maggie responded

Hi Cie, My name is Maggie Prince, e-mail is magpie53@cogeco.ca Thanks for your attention to these matters

Nov 11, 2015 -

maggie responded

Hi Cie, My name is Maggie Prince, e-mail is magpie53@cogeco.ca Thanks for your attention to these matters

November 09, 2015

Tyler Moyes This review is all about Tyler. He was great! Very efficient, friendly and helpful. Stayed in contact with you to let you know the progress of the sal More

by maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Moyes
Nov 10, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new Hyundai! That is exciting! We are happy to hear your kind words for Tyler. He is definitely efficient, friendly and helpful. We are glad to hear your son recommended Tyler. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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