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Guelph Hyundai

Guelph, ON

4.5
2,011 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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2,011 Reviews of Guelph Hyundai

October 07, 2016

Oil change Quick service. Awesome info provided to me about my car!!! Called to remind me about my appointment before hand. Great service when I purchased my veh More

by Natblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Williams
Oct 07, 2016 -

Guelph Hyundai responded

Hi Nat, Thank you for your great comments. Customer service is our #1 focus here at Guelph Hyundai, we pride ourselves on providing nothing but the best to every person that walks through our door. We look forward to seeing you in the future. Best regards, Meher Parakh // CSI // meher@guelphhyundai.com

October 06, 2016

Good Service, Confusing Entrance Everything about the service was okay once I got into the service department. When I first came into the dealership and asked the front desk where to More

by caseybaeumler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Oct 07, 2016 -

Guelph Hyundai responded

Hi Casey, Thank you for your positive review about our service. We regret the confusion you felt when you came in to drop your car off for your service, this may have been due to a lapse in communication on our part. While we at Guelph Hyundai constantly strive to acheive service excellence, it is through valuable feedback such as yours that we can improve in order to exceed your expectations . I am glad to note that everything went well with your service appoinment thereafter and we look forward to welcoming you back to the dealership in the near future. Best regards, Meher Parakh CSR// meher@guelphhyundai.com

October 06, 2016

Oil Change with a smile I Dealt with Justen, he was so approachable and answered all my questions. Very friendly , enjoyed his business approach . He was very knowledgeable a More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Oct 06, 2016 -

Guelph Hyundai responded

Hi, Thank you for a great review, our most most important goal is to exceed customer expecations and we are glad Justen made this happen! We look forward to welcoming you back to Guelph Hyundai again in the near future. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com.

October 06, 2016

smooth, no fuss oil change It was really nice to be able to drive in and leave the car , then walk into a comfortable waiting area. As added bonus be able to walk around the sho More

by pelee97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Williams
Oct 06, 2016 -

Guelph Hyundai responded

Hi, Rachel and Alex join me in thanking you for a great review! Our most most important goal is to exceed customer expecations and we are glad you enjoyed our facilities and our service. Thank you for making Guelph Hyundai your dealership of your choice.Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com

October 05, 2016

Service Required was more or less the way it shuld have been Originally went for OIL LUBE AND FILTER and to get something check out. Problems (as well as additional problems) were found but Hyundai looked after More

by whosredcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Oct 06, 2016 -

Guelph Hyundai responded

Hi, Thank you for your positive review. Our Signature Service is designed to ensure your service is completed swiftly & we strive toward customer service excellence. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com Tel +519 836 7669

October 05, 2016

Recall blues I scheduled a recall appointment for my Santana Fe and was greeted by a cheerful person who informed me that I should have got a call telling me they More

by Tim v
Recommend Dealer
No
Employees Worked With
Jenni Chandler
Oct 06, 2016 -

Guelph Hyundai responded

Hi Tim, We regret the lapse in communication at the time of your first appointment. We at Guelph Hyundai constantly strive to acheive service excellence and it is through valuable feedback such as yours that we can serve you better. I am glad to note that everything went well for your second appointement and we look forward to welcoming you back to the dealership in the near future. Best regards, Meher Parakh CSR// meher@guelphhyundai.com

October 04, 2016

"Amazing Customer Service!" I recently leased a 2017 Elantra....changed my mind at least 3 times on the colour! Scott was so accommodating. Always service with a smile! When I ca More

by Janice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, John Schoeck
Oct 06, 2016 -

Guelph Hyundai responded

Thank you for your great review and recommendation. Scott joins me in saying thank you too... all our staff are committed to customer service excellence and we are gald it shows! We look forward to welcoming you to our dealership for your service in the future. Best regards, Meher Parakh,// CSR// meher@guelphhyundai.com

October 02, 2016

A friendly dealership My husband and I just recently purchased a new Hyundai accent. Scott was very helpful and friendly. All of the staff were very helpful. We also liked More

by Gary Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, Tamara Dietrich
Oct 04, 2016 -

Guelph Hyundai responded

Hi Gary, Thank you for your positive comments. All our staff are commited to customer service excellence and we are glad it shows - We look forward to welcoming you and your dog back into the dealership soon- Doggie treats are waiting ! Best regards, Meher Parakh// CSR// meher@guelphhyundai.com

October 01, 2016

Always Friendly Every time I go in to the service department I am greated with a smile. The service is always timely and they get me on my way. We can always share a More

by Tyson Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Doering
Oct 03, 2016 -

Guelph Hyundai responded

Hi Tyson, We are glad you found our service timely and efficient and that our friendly staff helped to brighten your day! We look forward to welcoming you back soon. Best regards, Meher Parakh //Customer Service Representative // meher@guelphhyundai.com

September 29, 2016

Our experience at Guelph Hyundai was a pleasurable one Scott Shafer—Guelph Hyundai Knows his stuff, is real and helped make the whole experience a pleasure. It was like meeting up with an old friend. O More

by kimabolger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, John Schoeck
Sep 29, 2016 -

Guelph Hyundai responded

Thank you for the feedback! We love to hear that the vehicles you test drove at our dealership were the most impressive you had driven in your month's quest for the perfect vehicle and that you found the experience genuine, pleasant & hassle free service. Scott is pretty awsome and a pro at finding the perfect match to fit your needs. We look forward to seeing you at your first service appointment! Regards, Meher Parakh// CSR // meher@guelphhyundai.com

Sep 29, 2016 -

Guelph Hyundai responded

Guelph Hyundai said on 09/29/2016 04:24 PM Thank you for the feedback! We love to hear that the vehicles you test drove at our dealership were the most impressive you had driven in your month's quest for the perfect vehicle and that you found the experience genuine, pleasant & hassle free service. Scott is pretty awsome and a pro at finding the perfect match to fit your needs. We look forward to seeing you at your first service appointment! Regards, Meher Parakh// CSR // meher@guelphhyundai.com

Sep 29, 2016 -

Guelph Hyundai responded

Guelph Hyundai said on 09/29/2016 04:24 PM Thank you for the feedback! We love to hear that the vehicles you test drove at our dealership were the most impressive you had driven in your month's quest for the perfect vehicle and that you found the experience genuine, pleasant & hassle free service. Scott is pretty awsome and a pro at finding the perfect match to fit your needs. We look forward to seeing you at your first service appointment! Regards, Meher Parakh// CSR // meher@guelphhyundai.com

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