Grimsby Hyundai

So Rude.....So Pushy.......Do not give them your information From the moment I walked trough the door I knew it was a mistake. The salespeople are so competitive. I had spoken with someone who's name I couldn't From the moment I walked trough the door I knew it was a mistake. The salespeople are so competitive. I had spoken with someone who's name I couldn't remember. When the greeter directed me to someone else, here in let's call him "pushy" comes running out. He was showing me a luxury model, which was fine, but I had clearly stated I wanted a premium. He insisted he accompany me on a test drive. I had test driven many SUVs by then, and didn't want someone talking and pushy. When we arrived back, he kept trying to sell me the luxury, which I had stated many times was not the color or model I wanted. He brought the manager in, and they started a good cop bad cop skit. I was getting very agitated by this time. What didn't they understand? I asked that he show me numbers as to what I would be paying, all in. He pointed to a figure of $41000. I asked what the other number was in another column which was $47000. He then stated oh yeah thats what you would be paying. I said am not paying that for a suv. Also, I was told I didn't need a trailer brake, which is right in their brochure on page 14. So I thought I would give them another try, and called. I didn't want to talk with Mr. Pushy, and called the manager. After speaking a few minutes, what does he do??? That's right he puts Pushy on the phone. He then stated that if I committed that night, they would give me $1000 off. Hmmm, isn't that a Hyundai deal on right now. They also stated they would add the trailer hitch at no expense. But when they gave me the bottom line, you guessed it, they had added in the price of the hitch. They then said ok, we'll take that off and your payments will be what you worked out online. I said I will call you. Did they really think I didn't do my homework. So I was called an hour later, again the next day, and the following day saying they were having a sale. Even as I am writing this, after leaving a message to not call me again Mr Pushy just called. Save yourself the aggrevation, DO NOT USE THIS DEALER. They are not honest. More

disgraceful and disappointed I've got few free oil change coupon through the winona school charity auction and finally i though of making use of one of the voucher. i hand ov I've got few free oil change coupon through the winona school charity auction and finally i though of making use of one of the voucher. i hand over my voucher as i entered to your service dept. and then waited in your showroom for an hour. i sat out side the cabin of Mr. Jason ( your car sales person ) and i also walked in your showroom looking out for new cars with a cup of free coffee in my hand. Let me tell you, in this one hour of waiting and walking around, none of your staff including a sales manager who passed by me several time but would not acknowledge my presence. around 10:20 a service tech comes to me to advise that the voucher i had given to him is only valid for Hyundai brand car and not any other brand. i asked him to read the voucher and tell me where on voucher it is mentioned that it is only good for Hyundai brand. to add more to my surprise and disappointment he starts to argue with me and walks away and in a few minutes the other service tech Mr. Morrison comes in with my voucher and tries to explain the same to me. i was so embarrassed to ask for free oil change in exchange of that coupon. this is being nothing but a very eye opening customer service experience with me and i felt like i was committing some sort of crime. More

This dealer has changed hands often the past few years (Chev/Pontiac to Independent and now they are a Hyundai dealer). I continue to take my cars there for service. the service staff is always very h (Chev/Pontiac to Independent and now they are a Hyundai dealer). I continue to take my cars there for service. the service staff is always very helpful and willing to diagnose any problems that come up despite my inability to talk "car-lingo". More

The service at Slessor in my four years of dealing with them has alway been top notch. The advisors are friendly and courteous and the mechanics do it right the first time! them has alway been top notch. The advisors are friendly and courteous and the mechanics do it right the first time! More