Greg Vann Nissan

Sales Manager is Dishonest! Unfortunately we only found out after agreeing to buy the vehicle that the Sales Manager is a LIAR. She makes it seem like she's doing YOU a favour, b Unfortunately we only found out after agreeing to buy the vehicle that the Sales Manager is a LIAR. She makes it seem like she's doing YOU a favour, but after purchase there were issues with the vehicle and an oil change is need only after driving it less that 1000kms (that's less than two fill ups). When asked afterwards, she was completely unhelpful (oh actually she said she would discount the service costs a bit). So they sell you something that's broken and want you to bring the car back to get fixed there. SCAM!!! Please be aware!!! More

Ripped Off A Senior !!!! Worst experience ever! Qashqai only 14 months old, 18 000 km Said it was a wearable part. NO WARRANTY! $3,896cost me Tell everyone!!! Thiev Worst experience ever! Qashqai only 14 months old, 18 000 km Said it was a wearable part. NO WARRANTY! $3,896cost me Tell everyone!!! Thieves!!! More

Car Purchase We have been dealing with Greg Vann Nissan for over 12 years and have gotten three vehicles from them. Everytime we have dealt with anyone there it h We have been dealing with Greg Vann Nissan for over 12 years and have gotten three vehicles from them. Everytime we have dealt with anyone there it has been a very pleasant experience. I highly recommend dropping in and checking them out for yourself, you will not be disappointed. Our last vehicle purchase we dealt with Greg himself and I have to say he definitely gave 110%. Thanks to all involved, you made the experience very easy. More

Dishonest Had an oil changed. They told us to our cv boot is leaking and needs repair ASAP. So, I took my car to our trusted mechanic but they told me the hole Had an oil changed. They told us to our cv boot is leaking and needs repair ASAP. So, I took my car to our trusted mechanic but they told me the hole is intentionally puncture by nissan express lane department. very dishonest crew very very distance not going back there again. More

Fast efficient and reasonably priced service I recently had my Pathfinder in for an electrical issue that the 2 other local dealers could not find. I was dealt with fairly and they were able to I recently had my Pathfinder in for an electrical issue that the 2 other local dealers could not find. I was dealt with fairly and they were able to fix the problem for me once and for all! Highly recommended More

Fantastic service with great staff. Perfect work ethic and honest staff and pricing. The sales rep was fantastic and did not play games or give me a run around. Please check them out if Perfect work ethic and honest staff and pricing. The sales rep was fantastic and did not play games or give me a run around. Please check them out if you are frustrated with the other two nissan dealerships in the area. It was definitely worth the drive. More

No follow up and poor communication, indifference My vehicle was not ready when it was supposed to be. I booked one week in advance. The dealership said they "overbooked" their service department. My vehicle was not ready when it was supposed to be. I booked one week in advance. The dealership said they "overbooked" their service department. So one day later, they still couldn't tell me what caused the issue I had, but my vehicle was finally ready. They were short and curt, didn't provide any information and didn't care whether I was there or not. So much for a $1300.00 bill. Won't visit Greg Vann in Cambridge again for purchase or service. This is my third Nissan and probably my last. More

They don't stand behind their work or product I took my daughters Nissan in for an airbag recall. A while later all of the air components stopped working, including the defrost, air conditioning, I took my daughters Nissan in for an airbag recall. A while later all of the air components stopped working, including the defrost, air conditioning, heater. The air bag light is also on. When my daughter brought the vehicle into to a local repair shop near the air force base that she works, one of the first things that they asked her was "has anyone been working on the airbags?'. They also discovered that wiring components and electrical relays had shorted and melted. I took the car into the dealership and "surprise" they say that it has nothing to do with the work on the airbags, and proceeded to charge me $275.00 review the situation. I have owned 7 Nissan cars (including my current Murano), but will be purchasing anything else from now on. I am now left with a chunk of Nissan garbage, since it is hard to drive a car in Canada without a heater or defrost. I have always taken the best care of the car, as my daughter was going to drive the car to British Columbia for work. Now she was forced to move to BC without a car because of the poor workmanship and pride of their product at this dealership. I sure wished that this site was used before utilizing this dealership! More

Night Mare Beware!!!!!! Upon test driving vehicle car would not start was told by salesman (cam) the battery was shot they replaced battery. One week after possession car sta Upon test driving vehicle car would not start was told by salesman (cam) the battery was shot they replaced battery. One week after possession car stated reving high. Took to dealers missed work, this day. Loaner car was provided as car was in shop several days as they said car needed new transmission. Transmission replaced. Month later battery kept dying went on vacation for 2 weeks in nov. came home car was dead, and reving high took back to dealer they told me a gps hidden in engine was draining battery daily, they removed gps, missed work as it took four hours and I sat in nissan waiting. Since then have had car in shop for same issue reving high, engine light on and sputtering exaust. They have replace pvc, at one visit, next was one ignition coil, car still stalling out engine light on and reving high, took car back found out that this vehicle was a rental and 65k was put on in one year no one advised me when I purchased. They then replaced 3 more engine coils. Took car home after week in shop. One day later car started stalling, reving high and backfiring. Took car back May 12/18 have not had car since then, no one will pick up phone when I call at the dealer or call me back after leaving 5 messages. I have been into dealer and manager and service advisers tell me owner is dealing with it. Greg van had called me once at 1030 pm leaving a voicemail message on may 16 and since then he will not take my calls or return my calls and no one in dealer will discuss my issues. I have had conversation with sales manager Al that he has no alternate vehicle for me but a sentra with backend damage. I am paying for a car that i dont have. I went to get something from glove box on may 22 car is sitting dead will not start and on 25 may same condition same partking spot. When i went in to speak again with finance manager and sales manager was told again its in hands of owner greg van. To date still have not talked to him. I want all my investement back including interest and week of missed time at work, so I can go purchase another vehicle. They refuse and have my car? I have filed with omvic as well sent complaint to bbb, nissan canada no word from anyone as of yet. Consulting with lawyer again this week to retain him. More

Integrity and Sincerity all the way!!! I have had some issues with my Rogue as of late ... took my vehicle to Greg Vann Nissan ( top notch ) and dealt with Greg and Andrew Seebach... both h I have had some issues with my Rogue as of late ... took my vehicle to Greg Vann Nissan ( top notch ) and dealt with Greg and Andrew Seebach... both have shown a sincerity and genuineness in an attempt to fix the problem!!! I highly recommend Greg Vann Nissan for the purchase of a vehicle and the service of your vehicle! More