Grande Prairie Chrysler Jeep Dodge - Service Centre

Jennifer was awesome She kept me in the loop the whole time as to what was going on with my vehicle and let me know what was covered under warranty and what costs would be She kept me in the loop the whole time as to what was going on with my vehicle and let me know what was covered under warranty and what costs would be for everything else. Was a huge help. More

Amazing Very helpful and knowledgeable great to deal with won't deal with anyone else now. He really turned around my opinion of the shop highly recommend Very helpful and knowledgeable great to deal with won't deal with anyone else now. He really turned around my opinion of the shop highly recommend More

Great Service As the Fleet Coordinator for our Company based in Calgary I make arrangements for service work do be done across the country for our fleet of vehicles As the Fleet Coordinator for our Company based in Calgary I make arrangements for service work do be done across the country for our fleet of vehicles. Having a vehicle down for long periods of time can cost our company valuable time and money. Tony and the service team at Grande Prairie Dodge are always helpful getting our vehicles in and out as soon as possible. I would recommend the friendly service staff at Grande Prairie Dodge for your service work anytime. More

Surprise dealership experience check engine light came on for same reason day after a visit from other Chrysler dealership I had called them and they wanted to book me for next week check engine light came on for same reason day after a visit from other Chrysler dealership I had called them and they wanted to book me for next week. Contacted GP Chrysler and not only did they say bring it right in and would at least see what it needed but when it arrived they said they could perform the repair same day. NOW THAT"S WHAT I CALL SERVICE. quick follow up to ensure all was OK. GOOD job Tony More

Did exactly as customer wanted For 8 years I have been trying to find an honest dodge dealership. They all left bad taste in my mouth. Non were up front, or honest, or did only what For 8 years I have been trying to find an honest dodge dealership. They all left bad taste in my mouth. Non were up front, or honest, or did only what I asked them to do. But fixed everything they wanted and not asked to do. This was the last dodge dealer I was going to deal with. Thank you to Brent, Kevin and Bill. You have changed my thoughts about this dealership. Nothing but honesty, understanding, compassion and willing to get job done. Guys you have done an awesome job. On a one to ten scale you hit 15. I am an extremely satisfied customer. You did awesome. Went in to get turbo fixed and it came out fixed. I will recommend you to anyone I know, wants to buy or needs warranty or service done. Bar none. Best dealership. More

Under promise and over deliver from Kevin Friesen! Kevin and the team repeated my Fiat 500T at record time! I traveled 1800 km to find dealership that would repair my car! It took only few hours for Kevin and the team repeated my Fiat 500T at record time! I traveled 1800 km to find dealership that would repair my car! It took only few hours for Kevin to find a way to accommodate my unique situation ( living in Whitehorse Yukon and driving to Grand Prarie to get my car serviced). Thank you Kevin and all for fixing my car and accommodating my needs! DEALERSHIP WITH HART! Not many can repair FIAT! More

Great Customer Service from Paul Golamco I was in need of a copy of our Bill Of Sale for the Dodge Ram that was purchased in 2012, I called Grande Prairie Chrysler Jeep Dodge and my call wa I was in need of a copy of our Bill Of Sale for the Dodge Ram that was purchased in 2012, I called Grande Prairie Chrysler Jeep Dodge and my call was quickly transferred to Paul Golamco.. He found and sent the Bill Of Sale to me via email in no time at all. MUCH APPRECIATED Paul! Great customer service!! More

Awesome Tony is quick and efficient, always has an answer for my endless questions. Puts great care and time into helping me and is easy to talk to. I really Tony is quick and efficient, always has an answer for my endless questions. Puts great care and time into helping me and is easy to talk to. I really enjoy working with him. In fact all of the service advisers I have dealt with have been really good. More

Oil Change My husband had purchased a Dodge from this dealership. And had a wonderful experience with his purchase. But for myself, I have a Toyota product. But My husband had purchased a Dodge from this dealership. And had a wonderful experience with his purchase. But for myself, I have a Toyota product. But I come here to get my oil changed and I have for quite a few years. Grainne Wilmont (Express Lane Supervisor) is a very friendly, knowledgeable and caring person. She makes you feel welcome and is a true professional. More