
Gorrud's Auto Group
Milton, ON
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1,216 Reviews of Gorrud's Auto Group
Gorrud's Auto Review Had a great experience at Gorruds with Julius. He was helpful, had lots of patience and was very friendly. Bought a 2015 Toyota Corolla and I couldn't Had a great experience at Gorruds with Julius. He was helpful, had lots of patience and was very friendly. Bought a 2015 Toyota Corolla and I couldn't be happier with my choice! Would recommend the dealership to anyone looking to get a good deal on a used car. More
Beautiful car and a great customer service experiance ! I got a very a fast approval for my car loan and the service is fantastic. Your the Team is very Friendly . The car is great to drive and very cle I got a very a fast approval for my car loan and the service is fantastic. Your the Team is very Friendly . The car is great to drive and very clean. Thank you Julius and every one for your help. More
Amazing start to finish! I was referred to Gorrud's Milton by my friend at work and I have to say it was the best choice we ever made! I was in a car accident and I needed a r I was referred to Gorrud's Milton by my friend at work and I have to say it was the best choice we ever made! I was in a car accident and I needed a replcement car. With our family expanding in coming months we needed something that would fit our family comfortably. Right off the top through email I simply inquired about one of their vehicles that was on the lot. From there we found time to come in and personally check it out. We were greeted very warmly and we were looked after by two of their team members. Initially Mike reached out to us by responding to my email, then once in person Jason took care of us. We were made to feel like party of the family and did not for one second feel pressured into buying a vehicle. Their service was so over and above our expectations that we went through with the purchase of our new CUV! It's amazing what patience, guidance, and expertise they provided us with. We truly value this small town feeling in such a growing community. We will be recommending everyone to go to Gorruds! More
Purchased vehicle Very friendly and knowledgeable a pleasant experience in purchasing the vehicle small items we wanted done to enhance the appearance of the car Very friendly and knowledgeable a pleasant experience in purchasing the vehicle small items we wanted done to enhance the appearance of the car were done. At time of pick up everything was prompt and we were on our way type gorruds More
In the end, it all worked out for the better. Choose a Journey in less than an hour with Julius, and after that things slowed down quite considerably. First the paperwork with Julius, the Salesman Choose a Journey in less than an hour with Julius, and after that things slowed down quite considerably. First the paperwork with Julius, the Salesman, then we had to see the Finance person which took longer than buying the car...sells you all the extras, which we bought. We were told the Rust Proofing warranty was for 10years, so we took it, but upon picking up the car, it turned out it was only for 6 years, and that's not what we wanted, so after a few consultations with the Manager, Gorrud's made good and sold us the RP at cost. Drove home and the next day had a much better look at everything, and found a few issues, like 2" of water in the Jack area. And the detailed inside left alot to be desired now that the Sun was out and we were taking a closer look. Cleaned that all up myself, and Gorrud's is almost an hour from home here. Also found a Fog light that was full of water, which my Grimsby Chrysler dealer refused to replace on Warranty, so Gorrud's said they would. They took it to their Hunt's Chrysler in Milton (while I waited) and they DID replace it. They also did an Alignment that I discovered was needed, and while driving the car back from Hunt's the mechanic realized my 4 brake rotors needed turning due to some shimmying when braking....I had noticed, but at this point I thought I"d complained enough....so they did that too while I waiting. 3.5hrs later I was on my way home with everything fixed, and the car washed as well!!! A BIG THANKS to Karen in Service for all her efforts!!! Overall though, as a dealership I don't see it getting any better: great service, warranties, and everyone was much nicer than I've been dealing with in Grimsby...too bad it's so far to drive :( More
Great Experience Twice Around This is the second time we have bought at Gorrud's and we had a great experience both times. Staff makes you feel comfortable and answer all your que This is the second time we have bought at Gorrud's and we had a great experience both times. Staff makes you feel comfortable and answer all your questions. Mike and Eric are both great guys and I would definetly recommend and return to Gorrud's!! Happy Shopoing!! More
Hands Down The Best Place for Your Auto Needs I would definitely recommend Gorruds. The amazing Customer Service I received from Eric Hopkins, even before there was a possibility of a sale, was ne I would definitely recommend Gorruds. The amazing Customer Service I received from Eric Hopkins, even before there was a possibility of a sale, was next to none. The care put into my situation, the follow up, the guidance in which avenue to take with vehicle and pricing,etc, is a type of service I have never had in the world of Auto Purchase and Finance. Special thanks to Eric, as well as Mary, you are both a tremendous asset to Gorruds, and you are the reason I will recommend your Dealership to Friends and Family in the Future. Thankyou so much for making a stressful situation so much easier. I love my new Car :) Gina (Proud owner of Kia Forte) More
Wonderful experience I went to gorruds looking for a good used car. I only had one problem. I couldn't get credit from the banks, but Andrew helped me out,by getting me in I went to gorruds looking for a good used car. I only had one problem. I couldn't get credit from the banks, but Andrew helped me out,by getting me into my dream car, He made all the numbers work for me, to do an in house lease. Since then I have had a used van and then I traded up to a 2016 Santa fe, and just recently I leased a great used Ford Escape. I can't say enough about Andrew and his sales staff.I look forward to many more wonderfull experiences to come. Thanks Gorruds Tim lovell More
Quick Repair Our daughter arrived home for a visit but unfortunately one of her snow tires had been punctured by a screw on her drive here and was losing air. A c Our daughter arrived home for a visit but unfortunately one of her snow tires had been punctured by a screw on her drive here and was losing air. A call to Mallory in Gorrud's Service Department had quick results and the snow tire was soon repaired and back on the vehicle. For several years we have purchased our cars at Gorrud's and gone to them for quality service as well. More
Great experience buying our second vehicle! We just purchased a second vehicle through Gorrud's auto. The process was very easy and all the staff were helpful and pleasant to work with. The orig We just purchased a second vehicle through Gorrud's auto. The process was very easy and all the staff were helpful and pleasant to work with. The original car we wanted to purchase did not work out with the terms that we wanted for financing so Julius found another vehicle for us that he thought may work, he was right! We love our new Ford Fusion! Thanks again! A special mention to Danny DeMelo for taking the time to ease our minds when the first deal fell through with the bank. He was so easy to talk to and helped build our confidence in Gorrud's Auto. Would buy from them again for sure! More