Go Auto Haus Volkswagen

Dan is the man! !! Will be back. Very good with communication throughout the process. Went above and beyond for his customers. !! Will be back. Very good with communication throughout the process. Went above and beyond for his customers. More

If I could give less than 1 star I would. This dealership lies to you, make sure you have a lawyer to go over all documents before you sign. This dealership lies to you, make sure you have a lawyer to go over all documents before you sign. More

Good service and friendly staff. I’ve had fairly positive experiences over the last four years I’ve had fairly positive experiences over the last four years More

Hello I sent the following dissatisfaction comment to Chris Moore through the webpage staff info last week. But I guess he didn’t want to respond or comment. Pathetic. Just another disappointment. To Chris Moore through the webpage staff info last week. But I guess he didn’t want to respond or comment. Pathetic. Just another disappointment. To whom it may concern Recently I purchased a 2023 Hyundai Elantra from your dealership. I have a disability(bad back), so tried to accomplish as much as possible over the internet and phone. After a decision was made and agreement to purchase(this was a Wednesday) I was assured the vehicle was going to be ready for my arrival on Saturday afternoon. Because of my back condition this sounded great as I wanted to get to Winnipeg, get vehicle and head home as soon as possible. I knew there would be some paperwork to do and a test drive(so maybe an hour). I ended up being there for 3 hours. They forgot to detail the car. Which took the remaining 2 hours. That wasn’t the problem. The problem was they had 2 whole days to get this vehicle detailed and ready. And it wasn’t. Wait. There’s more. Because of the delay and all the insurance places being closed by the time they finished, I had to purchase temporary insurance through your business to get the vehicle home. I went to insure vehicle and put it in my name on Monday. And lo and behold that could not be done because the vehicle wasn’t even registered to you guys yet. So, had to go through the whole process again on Tuesday once your office corrected the paperwork. I didn’t even know that could be done. You sell me a car that wasn’t even in your businesses name yet. All said and done, I felt it necessary to reach out to you and explain this unpleasant experience. My demeanour while at your shop may not of expressed my level of uneasiness. I’m not one to blow my top in public. More

Very unprofessional. Whatever they say do not trust, especially Luciano. Just take everything in writing before purchase. Whatever they say do not trust, especially Luciano. Just take everything in writing before purchase. More

My experience has been truly awful. I’m additional to deceptive sales tactics from Luciano and misogynistic and rude behaviour from Mohammad my brand new vehicle purchased in March 2025 I’m additional to deceptive sales tactics from Luciano and misogynistic and rude behaviour from Mohammad my brand new vehicle purchased in March 2025 has had numerous issues which they failed to recognize in a timely manner. So far they have replaced 5 parts and are waiting for a sixth part. I’ve made over 10 trips to the dealership for these repairs. Not at all what I would expect in a new vehicle. More

Dan Crampton really helped us understand what was wrong with our vehicle and had it fixed by the promised time. with our vehicle and had it fixed by the promised time. More

“j experience from Go Autohaus Winnipeg Pembina Hwy back in 2019 buying a “Golf Sportwagen!” I was back this week to buy the new “2025 VW Tiguan Highline!” So what has changed at “Go Autohaus?” Like in 2019 buying a “Golf Sportwagen!” I was back this week to buy the new “2025 VW Tiguan Highline!” So what has changed at “Go Autohaus?” Like in 2019 I experienced the same friendly staff, with more of them now to help customers. What was most impressive was the ease to which the buy process was. Sales person Luciano Lalo with his incredible patience was the glue that made my purchase happen. From first contact two months ago to the final picture at handshake before driving away this sales person personifies excellence! But the buy process didn’t stop there. The customary meeting of the friendly sales manager, who happened to be Vice President Chris Moore cemented my decision to buy. Like with Luciano there was nothing but up front honest dialogue with Chris. And surprise the final process of meeting the finance representative Wade Knight brought the sale to an easy, seamless conclusion. I was able to actually find my vehicle on the lot at 10:30 yesterday, it having just arrived with its white tape intact, and drive it away same day detailed, payment made by 6:00 pm. Two other things of note. First the trade value of my 23 Honda CRV EX-L was more than fair in final negotiated price coming in $4200 higher than Honda dealers in the city. And lastly when you walk into Go Autohaus Haus you will immediately sense the carefree, relaxed, friendly atmosphere in the building. I had two other sales reps drop what they were doing to come outside to help me with technical questions. First class professionals all of them is my opinion! Garry N. Winnipeg.” More

We bought a used toyota from their lot. I dont believe they inspect their used inventory, just a quick clean and sit on the used car values. Unfortunately we bought in winter when it was I dont believe they inspect their used inventory, just a quick clean and sit on the used car values. Unfortunately we bought in winter when it was cold, dark, and the vehicle was mostly covered in snow. They had "discounted" the vehicle by a couple of thousand from the whatever average price they used for a second-hand vehicle, likely due to the scuffs and mess on the carpeting. One of the first red flags was the paint overspray on parts of the wheel trim. They verbally agreed to clean it off then did nothing. We have allergies so they agreed to "deep clean" the vehicle out of concern. More words, they just vacuumed it. In fact, there was a mouse nest on the outside part of the cabin filter that I had to remove and disinfect. Really?!!! More recently in warmer weather, we used a Bissell spot cleaner on the seats and they were very dusty and filthy. This was not from our use. Dealership cleaning for allergies: Lied, incompetent, or forgot, you decide. When we got the vehicle home and the snow finally melted off the vehicle, there was a LOT more paint overspray aronud the tailgate. The tailgate also had a bend in it with cracked paint. It appears the vehicle, which was brought in from New Brunswick, had been in a rear-end collision. Of course, this was not reported. Perhaps the previous owner had it repaired outside of an insurance claim. They were so lazy in the repair that they had neglected to hook up the rear wiper spray hose. They left it dangling in the channel of the rear hatch. The trim clips were broken and the frame seal was improperly installed so that water leaked into the vehicle when going through a car wash. The rear brakes were replaced and it turned out the brakes were not bled properly resulting in a spongy feel of the brake pedal. If you choose to buy a used vehicle from Autohaus, beware it is likely worth much less than they are asking but they will do whatever they can to keep to their price. I think they believe that if you're not going to be the sucker, someone else will be. More

I had an extremely disappointing experience with this dealership. After discussing and agreeing on a price, we were ready to finalize the deal in writing—only for the price to suddenly go up by $10,000. dealership. After discussing and agreeing on a price, we were ready to finalize the deal in writing—only for the price to suddenly go up by $10,000. This kind of last-minute bait-and-switch is not only unprofessional but feels deceptive and disrespectful to serious buyers. I expected transparency and integrity, but unfortunately, this dealership did not deliver. I would strongly caution anyone considering doing business here to get everything in writing early and be wary of sudden changes. More