Fredericton Hyundai

This is the first vehicle I have purchased from this dealership. Both the sales and service staff have been very helpful. The client service is excellent. dealership. Both the sales and service staff have been very helpful. The client service is excellent. More

I knew what I wanted and Wesley was able to put me in the right car quickly. He listened to what I had to say and we were able to finalize the deal in 2 hours! For a busy person like me, this was terrific! right car quickly. He listened to what I had to say and we were able to finalize the deal in 2 hours! For a busy person like me, this was terrific! More

I brought my car in for a motor vehicle inspection and brake service. Within a week my car was wobbling and making loud noises when braking so I brought it back in. They said that all my rotars need to be brake service. Within a week my car was wobbling and making loud noises when braking so I brought it back in. They said that all my rotars need to be replaced and I told the service manager that they had just serviced some of my rotars. He said that rotars can't be service and after I said that they were and insisted that they pull up my old bill which said "serviced rotars" he then changed his mind and said that the rear rotars were serviced (minutes after he said that rotors can't be serviced). It just seems like he would have said anything to take no accountability for what happened and the terrible service that I recieved, this is not good customer service and I will not be going there again or buying another car from them (which I was planning to do next year). More

Excellent dealership with honest and helpful staff We just purchased our 5th car from this dealer. The Sales team and related staff are consistantly responsive to our needs, transparent, and great to d We just purchased our 5th car from this dealer. The Sales team and related staff are consistantly responsive to our needs, transparent, and great to deal with. Years ago, we had interactions with 3 other dealers in Fredericton and they just didn't compare to Fredericton Hyundai. We don't feel as if we would go anywhere else. More

Excellent service from Paulina Lagere. We had excellent service. Our salesman Paul Lagere was so helpful! He answered all of our questions, explained all the differences between the two veh We had excellent service. Our salesman Paul Lagere was so helpful! He answered all of our questions, explained all the differences between the two vehicles we were considering. We I'll definitely recommend Paul to our friends and family. More

Terrible experience at service center. Shady practices he service center is absolutely HORRIBLE! I went there for my annual inspection. I was told a tire needed to be replaced before it could pass. We chos he service center is absolutely HORRIBLE! I went there for my annual inspection. I was told a tire needed to be replaced before it could pass. We chose to go elsewhere to have that done. I came back 28 days later (was not told I only had 14 days until I had to pay for new inspection). That was fine, I agreed to pay. After missing that my front beams didn’t work and I still had to pay for that, they also had a laundry list of new item I had to get fixed before I’d pass even though it had been less than a month. One item was a small chip in the windshield that had been repaired months prior and was there during the first inspection. So after 3 hours and $235 later they fixed nothing and told me I had to preorder and prepay for the part and would need to do the inspection all over again!! According to the service rep they didn’t do repairs because “you’re not getting your sticker anyway”. When I questioned them about these repairs they were extremely argumentative and rude. I was told if I didn’t have the repairs done my vehicle would be deemed unroadworthy and they didn’t make the repairs they did have the parts for. A great way to charge even more on the next visit I guess! Very shady. We won’t be returning and will be contacting head office. If I could give them zero stars I would. Save your money and time. Go elsewhere. More

re service would give this dealer 5 plus this is my 3rd hyundai in 9 years love love love my santa fe but just as important is the way you are treated for servic would give this dealer 5 plus this is my 3rd hyundai in 9 years love love love my santa fe but just as important is the way you are treated for service checks. im always greeted with a smile and nice you are called by your name. all staff as well as sales staff are tpo notch. the waiting room is well supplied with gourmet coffee and tea. if you prefer not to wait you can be shuttled home or to work and picked up after. i have to give a special shout out to george noble and danial kennedy. you both exceed all expectations in your job.the car wash after is a gracious perk.thank you also sterling peterson my friendly helpful salesman. i hope these people mentioned are sought out by head office for their great service. i will be checking on this . thank you . cheryl mclaughlin More

Disappointed This is my first visit, I had a complete inspection of my vehicle, everything was in order,but as soon as I got out my car made a noise,second appoint This is my first visit, I had a complete inspection of my vehicle, everything was in order,but as soon as I got out my car made a noise,second appointment (4 days later) I was charged a second inspection,$500 in total and I am told that my transmission is to be checked, I have to make a third appointment because the problem is still not solved. My car was in good shape, without any noise before that first date. More

Third Hyundai! Couldn't be happier with the vehicle or the service. We will be back to buy our fourth at some point. Cheers to the sales team! Couldn't be happier with the vehicle or the service. We will be back to buy our fourth at some point. Cheers to the sales team! More

Fraudulent practices Second visit, Same issue. This time I was told I needed a new transmission, shifter, range switch and was quoted 3150.00 just in parts, labour and ta Second visit, Same issue. This time I was told I needed a new transmission, shifter, range switch and was quoted 3150.00 just in parts, labour and taxes extra. 6 -8 thousand dollars. I was also asked about looking at a trade in. After seeking advice from a different transmission shop, and ready to have my vehicle transported there for repair, by some miraculous event my transmission fixed itself. I was then told it was only 2 hours labour, no parts to do the repair. Fraudlent, I paid only 229.00. Are any quotes legit? More