Fraser Valley Pre-Owned

Don't trust them We put a deposit down on a 2015 Dodge Grand Caravan that we loved. As we left the dealership, our salesperson (A.J.) left a sold tag on that vehicle We put a deposit down on a 2015 Dodge Grand Caravan that we loved. As we left the dealership, our salesperson (A.J.) left a sold tag on that vehicle. After a few days of back and forth with this dealership we found out they sold the van. I assumed our deposit was to hold the vehicle. No! Why leave a deposit, you might as well leave a dirty sock because it won't make a difference. Yes we got our deposit back but lost a great vehicle.. their reason was that financing wasn't in place. Well.. they were the ones working on financing. Do not trust this dealership! More

Don't buy car from them. They are cheaters on all they told I bought a problem car from them. They promised me all the identified problems will be fixed. After two weeks, when I got the car, all the identified I bought a problem car from them. They promised me all the identified problems will be fixed. After two weeks, when I got the car, all the identified problems are still there. IE, they tried hide/disable the engine warning light without fix the engine. They promise to change you a new tire and then you will get the same bad one. They promise you give the 2 day/nights Vegas trip and it will never happened. Deposit, there is no way you can get it back. Don't go into their store can save your life. Trust Me. More

Terrible for so many reasons Well where do I even begin.. We needed a new suv and found one by chance at Fraser valley pre owned. At first they were smooth talkers... We decided w Well where do I even begin.. We needed a new suv and found one by chance at Fraser valley pre owned. At first they were smooth talkers... We decided we would test drive the vehicle and upon arrival the owner told us to take it over night and return the next day to decide, so we did. He overwhelmed us by saying he was all about convenience and saving time but sadly we never saw that to be true. After his harassing phone calls and pushy sales approach and numerous sales associates, they tried to cash out down payment cheque of 9,000$ which had conditions to be met before deposite was done. We hadn't even signed the paper work or signed the purchase and already they stole 9,000$ illegally, as we had a binding contract signed by both parties. They harassed my husband for over q week to come and sign for the vehicle even when we said we wanted our own private inspection done. They assured us we would find nothing because the record was squeaky clean. NOT TRUE! Oil leak and cracked wind shield. They assured us we would have our vehicle back in. 2 days to purchase which turned into over a week. They made us transfer insurance from our old vehicle to the new one three times! When we finally got the vehicle back the oil leak wasn't actually fixed as we went to our mechanic and he determined it was still in the same condition. The windshield is still cracked with no repair and all this took a week! We were told on the phone that they had customers in front of them and couldn't talk to us.. Cuz apparently we weren't buying a 30,000$ vehicle??? There is so much more and not enough time or care to think about them for another second. Pathetic service, broken vehicles, annoying sales and useless promises. Never go there, even if they start off by saying how helpful they are. Liars. More

just stay away When I first walked in the door it looked very clean and professional but that ended really quick. Employees were goofing off or playing on their phon When I first walked in the door it looked very clean and professional but that ended really quick. Employees were goofing off or playing on their phones. I didnt feel welcome at all. It was like i wasnt good enough to be there. When I actually talked to sombody I could just tell that this place was just a typical sleazy used car dealership. I looked at a couple vehicles and left. Not buying there. More