Forbes Waterloo Toyota

Great deal and great service I walked in and traded my lease in no time. Ended up with an upgrade for virtually the same monthly lease payment. Melissa was fabulous and can't forg I walked in and traded my lease in no time. Ended up with an upgrade for virtually the same monthly lease payment. Melissa was fabulous and can't forget to mention Mike ... loved the flowers! Lovin my new ride! More

The best.. Waterloo Forbes Toyota’s service is exceptional : We are repeat customers with Waterloo Forbes Toyota and recently purchased a used Lexus from them. Though it didn't show any signs during the test dri We are repeat customers with Waterloo Forbes Toyota and recently purchased a used Lexus from them. Though it didn't show any signs during the test drive, problems cropped up later that week after we had purchased the vehicle. It would vibrate intermittently when the engine was strained lightly. Naturally, we took the vehicle back to Forbes, all the while expecting some kind of excuses from the dealership to avoid fixing it. To our surprise, they immediately attended to the issue, sending the vehicle to Hefner Lexus to diagnose the problem. When they found out it was a transmission issue, they promptly replaced it with a new one. The following week, we had a problem with the cooling system. Once again, Forbes promptly worked on the issue and the radiator was replaced. There were no hassles along the way and the vehicle is now running fine. Consider the cost to us if Forbes Toyota had not stepped up to the plate. The repair and the labour cost ~15k. We paid 0 dollars for the repairs. Our heartfelt thanks goes out to the management and employees with special thanks to Mike, the service manager and Crystal the service representative. Waterloo Forbes Toyota’s service department is exceptional and nobody compares in Canada. We highly recommend Forbes Toyota to any potential car buyers. More

Excellent experience at Forbes Waterloo Toyota I had a great experience buying a used 2011 Sienna. The staff was very friendly and professional, I ended up paying a fair price. When the van's brake I had a great experience buying a used 2011 Sienna. The staff was very friendly and professional, I ended up paying a fair price. When the van's brakes started to pulse a bit after a few months they replaced the rotors and serviced the vehicle for free! I love this place and contrary to another review I found Kevin Dimitry to be very reasonable. Mike Taranto is a great no pressure salesman and the financial guy, Dave Kirby, was excellent as well. More

Worst experience ever, DO NOT GO HERE!! I called the dealership trying to work out the best deal possible for a new 2015 Toyota Corolla S, I wanted to negotiate a cash deal and so I spoke wi I called the dealership trying to work out the best deal possible for a new 2015 Toyota Corolla S, I wanted to negotiate a cash deal and so I spoke with the Sales Manager (Kevin Dimitry). I found him unwilling to negotiate, condescending, rude, and during the conversation he became belligerent swearing at me. I would NOT recommend anyone use this dealership. There are others willing to earn your business. More