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Fernie Chrysler

N/A

4 Lifetime Reviews

802 Highway #3, Fernie, British Columbia V0B 1M5 Directions
Call (250) 423-5532

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4 Reviews of Fernie Chrysler

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August 15, 2017

"Fall Far From Grace"

- MoparMan

Lost all good mechanics. Matt Rambold Etc. Lost best Service Manager ever in David Yaworski. Parts woman Kalika Martin, Gone. Looks like Buck Zroback from Cranbrook Dodge Didn't pan out. Good call bringing him in to replace David. Service Center only has one technician left. What joke this place has become. Always be weary of new owners, and different policy's/procedures. No longer right on the corner, definitely not right on the price. Pathetic sales staff/staff all around. Stick to Cranbrook. Nelson or Trail for Chrysler Service.

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Recommend Dealer
No
Employees Worked With
Buck Zroback. Graeme Love. Shawn Potyok. Lindsay MacKay. Dathan
April 25, 2016

"Out of Town Promotion / Sales Manager is unprofessional"

- Sad with no Ride!

We were told about the out of town program, and all the promises to make the switch to Fernie Chrysler. After a month of being lied to , not getting calls back and waiting on a vehicle that was not even ordered, but we were told it was! I was asked to make another drive up , waste my day off, and i would have fuel paid, and lunch bought, and that we would find me another vehicle, I had to ask for the fuel to be paid, did not get any promised lunch, made an agreement on a second choice as the sales manager screwed up my first choice,, Only to find out on the Monday we would be lied to yet again! (he changed what we agreed on with 2 witnesses ! I would not recommend this dealership for the hassles and the unprofessional way the Sales Manager treats you. Its sad as the other employees there are so great and they loose all the business I would have brought , as well as the commissions deserved by them. I did write an email to the dealer/principle and was told he was looking into it, and would get back to me by last weeks end. Guess what Never heard a word... Still so shocked that in this economy and the damage social media can do, that I still was treated so terribly... PS they do not honor the out of town program so don't waste your time driving up.. The sales manager doesn't even know his products or what is posted on the webpage...

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Recommend Dealer
No
Employees Worked With
Scott , Sales Manager
April 14, 2016

"Best service department ever been to"

- Fishdude4x4

Was on a road trip and had issues with my 2010 ram 1500. I called and spoke with David the service manager and he got me in right away even though they were busy. Was not a warranty issue as I was hoping for but was treated awesome and was in back on the road by the end of the work day for them. I would highly recommend seeing David and his team of excellent team of mechanics.

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Recommend Dealer
Yes
Employees Worked With
David. Matt
July 07, 2015

"Perfect. "

- C14Guy

This dealership and service Center provide a friendly and hassle free environment. They will go the extra mile to make sure you understand your situation and are happy with your experience. With long term quality technicians and smart friendly staff, Fernie Chrysler is your Chrysler, dodge & jeep vehicles "happy place" have some peace of mind while your car is serviced, leave it up to the excellent team in Fernie!!

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Recommend Dealer
Yes
Employees Worked With
David. Kalika. Matt.
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