Erin Mills Acura

Unfriendly management We leased our previous two Acuras with Erin Mills and always had a positive experience. When it was time to lease our third one, Porya Hosseini was ag We leased our previous two Acuras with Erin Mills and always had a positive experience. When it was time to lease our third one, Porya Hosseini was aggressive, confrontational and disrespectful after we declined his first offer and countered with our offer. We felt like we were being dismissed and not worth his time. Service is ok, but for some odd reason they were unwilling to update the navigation computer and told me that I can do this on my own, despite telling them I'm more than willing to pay for the service. I would not recommend purchasing or leasing at this dealer with Porya Hosseini, however service is ok as long as you don't need to have your navigation updated on your behalf. More

Best dealer experience The new ride is all that I could ask for!! A beautiful vehicle all around. I believe I spent more time in it then I did at home this weekend! Cou The new ride is all that I could ask for!! A beautiful vehicle all around. I believe I spent more time in it then I did at home this weekend! Couple that with the fact that your knowledge, professionalism and personality made purchasing the car a joy. I can honestly say that the entire experience was positive and an absolute pleasure. I know the car is of the highest quality and it is my impression that the dealership and staff are of the same high quality. As one of the newest Acura family members, I look forward to continuing our relationship in the years ahead. Thank you again Scott…for everything. Jim More

Great Service Department Since the date of purchase, the service team is honest and only recommends products and service that are actually needed. All members of the team are Since the date of purchase, the service team is honest and only recommends products and service that are actually needed. All members of the team are always helpful. Alan and Ron Boris have been great since my purchase over 2 years ago. I would recommend this location to anyone - all of the staff remember you years after your purchase. More

Good Job I strongly reccomend Andy ,he is very friendly and helpful, staff are proffesional too.nice people to deal with.Very impressive facilities clean and w I strongly reccomend Andy ,he is very friendly and helpful, staff are proffesional too.nice people to deal with.Very impressive facilities clean and well organize.Good teamwork. More

GOOD TIME I had a good time dealing with karan and his managers at erin mills acura. I have bought two cars from karan and both times it was pleasure to do a de I had a good time dealing with karan and his managers at erin mills acura. I have bought two cars from karan and both times it was pleasure to do a deal with mr karan. More

Amazing Dealership! I have brought in my CSX to Erin Mills Acura for years now and I have always received the best service from Ron. He's hilarious, sweet and a wonderful I have brought in my CSX to Erin Mills Acura for years now and I have always received the best service from Ron. He's hilarious, sweet and a wonderful Service Advisor. I recently came in for an oil change and dealt with Mark Cawagas. He was incredibly helpful and went above and beyond that call of duty to make sure I got the most during my service appointment. Raymond, Brent and Sam are my amazing go-tos for all of my parts needs for my beloved CSX. I also want to mention the amazing Body Shop Manager, Rob. He helped me with a small ding I had on my car about a year ago and was just so friendly and knowledgeable. And when I was waiting for Rob to come back, his assistant Marlene, offered me a beverage while I was waiting! Now that's customer service!! I have never received such amazing customer service, in ANY industry, like the service I receive at Erin Mills Acura. Word to the GM, keep these people in your staff -- they are wonderful assets to the team. More

2016 RDX Elite Got my RDX 2016 last August and and can say that driving this machine is truly wonderful.....many thanks to Don Le who gave us a fantastic service th Got my RDX 2016 last August and and can say that driving this machine is truly wonderful.....many thanks to Don Le who gave us a fantastic service throughout the whole sales process....I'm very pleased with the RDX performance and Acura Watch safety features....this SUV really exceeded my expectations...Kudos to Erin Mills Acura for the wonderful experience... More

Good sell I purchased a 2016 RDX from Andy and Jag. It was an enjoyable experience. Very professional. Great vehicle. Great service. Friendly staff. I would I purchased a 2016 RDX from Andy and Jag. It was an enjoyable experience. Very professional. Great vehicle. Great service. Friendly staff. I would recommend this dealer to anyone. More

Attitude, Contemptuous, Disdainful The GM has a big attitude problem. Now when you walk in, you will notice that. I have been buying cars for a long time and never it has happened that The GM has a big attitude problem. Now when you walk in, you will notice that. I have been buying cars for a long time and never it has happened that GM has not showed courtesy to come out to shake hand and congratulate upon finalization of the deal. This man had a contemptuous attitude. He thinks his customers are also his employees. HUH Kudos to Scott, If he would not have been nice, I would have walked away even at the last moment. Just because of him I even did not show my displeasure over there. Either learn to connect to the people or find some job other than sales. Why you are ruining Acura hospitality traditions. More

Great environment with honest, professional, and fair people Got my first Acura TLX V6 from Erin Mills Acura. They are very easygoing and pleasant people to deal with. Having done my research, they quoted me a f Got my first Acura TLX V6 from Erin Mills Acura. They are very easygoing and pleasant people to deal with. Having done my research, they quoted me a fair price at the beginning only. Dealership is clean, test drives are enjoyable and not at all pushy. Jagdeep Bhalla was perceptive and understood what I wanted from a car. He made the whole process very smooth. Lorrie Pitoscia delivered the car and explained all the features cheerfully. More