I'm completely disappointed and stressed with the after sales service they offer. They made a mistake on my documents and forgot to charge some amount. They called me a week later to say I should pay more 300...
So they made a new Desjardins contract for me to sign with the correct amount. I went thereand did as they asked me to.
But they didn't mention it would impact my credit as there was another check. Also, the old contract was not cancelled, so I was paying twice for the same car. Two charges for one car. They don't refund me. They don't explain how to proceed.
I also paid more than 600 cad for an antirust treatment, they sold me that. But after I had already paid, they informed me the machine was broken and I should wait for a telephone call to have an appointment. It's been 2 months, nobody calls me, nobody refunds me. My credit has dropped more than 80 points because of this car store.