Elgin Chrysler Jeep Dodge Ram
St. Thomas, ON
Filter Reviews by Keyword
By Type
952 Reviews of Elgin Chrysler Jeep Dodge Ram
Went the extra mile - literally! We approached Dan about trading our 2013 Journey for a 2016. We needed maximum trade value on our used Journey in order to make purchasing a new one p We approached Dan about trading our 2013 Journey for a 2016. We needed maximum trade value on our used Journey in order to make purchasing a new one practical. We also had specific colour and trim level requirements. He delivered on all fronts and sourced our vehicle (from a dealership quite far away) and had it ready for us in a timely manner. Thanks again Dan! More
Buying a truck should always be this easy I went to this dealership after seeing an online ad for a RAM 1500. When I arrived I was greeted warmly. Jeff Lauzon answered all my questions. Aft I went to this dealership after seeing an online ad for a RAM 1500. When I arrived I was greeted warmly. Jeff Lauzon answered all my questions. After taking it for a test drive I was sold on it. When we arrived back at the dealership, we worked with him and negotiated a fair trade-in value for our car as well some little touch-ups on the truck's exterior. Whe we arrived to pick up the truck a few days later, everything was done and ready to go. He took the time to educate us on some of the features of the truck. Everything went very smoothly. No high pressure sales techniques. No pushing unnecessary extras. All-in-all, a very positive experience for such a purchase. Thanks Jeff! More
Very personable atmosphere with down to earth people! Devon is very pleasant to deal through! The follow up that we received from Devon through our purchase of our new vehicle was perfect. Provided us wit Devon is very pleasant to deal through! The follow up that we received from Devon through our purchase of our new vehicle was perfect. Provided us with all the information we requested on he vehicle. Devon made this purchase one that felt very comfortable. No pressure to commit to something that we had not had a chance to think through. His promptness with info made it that much easier for us to feel good about our choice to buy from Elgin Chrysler Jeep Dodge Ram! We will be back to deal with Devin and the rest of the amazing team for our future purchases! Thanks again to everyone there! More
I wasn't even a customer.. I am now.. I had a battery mishap, through a friend I got in touch with Roger Ooms, I showed up 15 minutes before the service department closed and I didn't feel I had a battery mishap, through a friend I got in touch with Roger Ooms, I showed up 15 minutes before the service department closed and I didn't feel rushed he tested my old battery to make sure I didn't buy a new one for nothing. even took my old battery to discard it. I made an appointment on the spot to have my vehicle serviced. Service departments are the front lines at a dealership, once your vehicle is purchased, Elgin Chrysler has obviously figured that out which is refreshing. More
Exceptional Service Staff I hadn't been to the service department in a while due to some concerns I had with the staff. I recently decided to try again and I have to say, I fe I hadn't been to the service department in a while due to some concerns I had with the staff. I recently decided to try again and I have to say, I felt a complete turnaround. I worked with Roger this visit. He took the time to explain a few things to me about some maintenance I needed to complete on my van. He truly showed genuine concern and really offered exceptional service. I can assure you that I will be coming back moving forward knowing that Roger is there. Well done Elgin Chrysler! More
I love my van We had Kurtis, he was really patient with us. He pulled out all the stops to make sure we got what we where looking for!! Even when we kept changing o We had Kurtis, he was really patient with us. He pulled out all the stops to make sure we got what we where looking for!! Even when we kept changing our minds. Thank you so much More
My new purchase Kurtis took the time to find me the right vehicle that was suitable and practical. He made sure the vehicle was in my price range and never pressured Kurtis took the time to find me the right vehicle that was suitable and practical. He made sure the vehicle was in my price range and never pressured me into anything! It took me a few days to decide and he was patient with me and told me to take my time so I could make the right decision. After my purchase I received a personal follow up call from Kurtis thanking me for making my purchase through him. I love my new Jeep Patriot and I will always buy my vehicles here!! More
Quick Repair Service A tire pressure light came on when I started driving from London to St. Thomas. The service dept. at Elgin Chrysler was able to get my vehicle in as q A tire pressure light came on when I started driving from London to St. Thomas. The service dept. at Elgin Chrysler was able to get my vehicle in as quick as possible due to the fact I had a medical appt. an hour later. The problem was found and corrected and I made my appt. More
No hassel, excellent customer service! I liked that I was able to look at and research the vehicle I was interested in online on the dealership website and that I was able to book an appoin I liked that I was able to look at and research the vehicle I was interested in online on the dealership website and that I was able to book an appointment VIA email with a sales rep. When my husband and I showed up, Jeff Lauzon was ready and waiting for us. Jeff answered the questions that we had and was able to have all of our paperwork ready in a very timely manner even though they had been experiencing a system outage. Jeff also ordered another set of headphones for us without us having to ask him as we have three children and only two pairs came with our van. We haven't received them yet but I'm sure its because Jeff was on vacation. This was our first vehicle purchase at Elgin Chrysler and we will definitely be back in the future and recommend to family and friends. More
customer oriented fast efficient service and very friendly staff. I have been dealing here for 5 years and have always gotten great service and no hassle. Would highl fast efficient service and very friendly staff. I have been dealing here for 5 years and have always gotten great service and no hassle. Would highly recommend for sales and service More