I've had the pleasure of buying 3 vehicles here and leasing 1. Each time I've dealt with Emmanuel, a really nice guy originally from France I believe. After I had a disastrous experience at other Ford dealerships trying to find a particular truck, with one meeting with him, he was able to find what I needed and explained a bit the process of how it works trading vehicles with other dealerships and it was really quite pleasant.
When I grew my company and needed more trucks I always went back with him. Any type of issue (and there was only paperwork complications going from registered to incorporated company etc) but any issue at all, I went to him and he put me in contact with the right person. I've always felt that most peoples bad experiences is often because you deal with someone who is trying to help you but its beyond their competency. With Emmanuel he knew exactly which person was the right person to resolve any type of particular issue.
Besides that, there was never any pressure sales and always had fun test driving the vehicles. All the other staff is very friendly.
The mechanic aspect is a bit pricey but that's the case with most dealership garages.
I've been very satisfied with my experience there. When my lease is up, I will probably be getting another vehicle elsewhere simply because my wife doesn't want me to have a truck (I have enough with the company trucks!) and Ford doesn't carry a diverse amount of cars anymore.
I would definitely recommend going to buy new there because that's been my experience and compared to other dealerships, it was quite open, honest and pleasant
Plomberie et Chauffage M.D. Inc.