Crosby Volkswagen
Kitchener, ON
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460 Reviews of Crosby Volkswagen
Excellent experience I went in having done a lot of research on the Golf R and having test-driven the car elsewhere. Jil did a great job answering my remaining questions. I went in having done a lot of research on the Golf R and having test-driven the car elsewhere. Jil did a great job answering my remaining questions. She and her team found the exact car matching my preferred spec with low KMs (which was great, since the Rs were becoming scarce at the time I was looking to buy). I appreciated Jil and Luke's commitment to making sure all our questions were answered, and keeping us in the loop throughout the process. I didn't feel pressured like I've felt at dealerships in the GTA. Overall an excellent experience with friendly service. I'd highly recommend Crosby and Jil for anyone looking for a VW. More
Excellent service and experience Excellent buying experience and friendliness from Jarrett and the whole team at Crosby! Jarrett was very accommodating and awesome at communicating th Excellent buying experience and friendliness from Jarrett and the whole team at Crosby! Jarrett was very accommodating and awesome at communicating throughout the whole process. Will definitely will be returning and recommending to my friends and family. More
Phenomenal service !! What a great dealership to work with. I had the pleasure of meeting Jil who provided a wealth of knowledge for all of my questions regarding the vehic What a great dealership to work with. I had the pleasure of meeting Jil who provided a wealth of knowledge for all of my questions regarding the vehicles as well as my financing concerns. We were able to come up with the perfect vehicle within my budget and although I was very particular, Jil had an abundance of patience! I can't say enough how pleased I am overall with my experience and would not hesitate to recommend Crosby VW !!!! More
Excellent Sales Experience with Chris Sousa Just completed my second vehicle purchase experience with Chris Sousa at Crosby and was very pleased yet again. Chris is knowledgable, courteous, fair Just completed my second vehicle purchase experience with Chris Sousa at Crosby and was very pleased yet again. Chris is knowledgable, courteous, fair and transparent. He is also direct which I appreciate very much. Chris was excellent supported by Sales Manager Kate and Finance Mgr Luke. I highly recommend Chris and his team. More
Amazing Experience - Alicia I purchased my first Volkswagen Jetta and had an extremely positive experience. Jarrett was very friendly and well informed - definitely a pleasure to I purchased my first Volkswagen Jetta and had an extremely positive experience. Jarrett was very friendly and well informed - definitely a pleasure to work with. I would highly recommend this dealership. Walked away with a smile and will be back in the future! More
Satisfied customer I Was looking for a used Jetta , Crosby volkswagen was able to assist and help with any questions I had. Chris Did not make me feel pressured at all I Was looking for a used Jetta , Crosby volkswagen was able to assist and help with any questions I had. Chris Did not make me feel pressured at all and the experience with Luke in finance was Easy going. All the Staff was super friendly and made you feel comfortable , I recommend this dealership and will continue my business with them More
Great experience!! The staff were excellent! Chris made the experience a very positive one. He made us feel welcome and was genuinely interested in what we wanted and an The staff were excellent! Chris made the experience a very positive one. He made us feel welcome and was genuinely interested in what we wanted and answered all our questions. We were also very pleased with the service and assistance from Luke. All the folks at Crosby's have been very welcoming, helpful and anxious to do whatever was needed to ensure a positive experience. We could not have asked for anything more!! Thank you Chris, Luke and all the staff who made this process so easy! More
Golf R Dream Car I went in, having fully vetted, priced, optioned and researched the Golf R, and, to my pleasant surprise, Jarrett was able to complement my research b I went in, having fully vetted, priced, optioned and researched the Golf R, and, to my pleasant surprise, Jarrett was able to complement my research by answering every single question before, during and after test driving both an R and a GTI. I was continually impressed by his product knowledge, and, his customer service was superb. The stress and angst of dealing with a new car purchase was non-existent and I commend Jarrett for his charismatic and everlasting professionalism. On the day I picked up my car, everything went perfect, and, Jarrett shared in the excitement of picking up my dream car which I have wanted since I first saw the 2004 Mk4 R32. More
Professional and helpful service! Purchased a Golf GTI, Chris and Luke were incredibly helpful. I was from out of town, they made the process simple and care free. I would definite Purchased a Golf GTI, Chris and Luke were incredibly helpful. I was from out of town, they made the process simple and care free. I would definitely recommend Crosby Volkswagen. More
Great car buying experience! Bought my Tiguan in Feb2017. Jarrett was super helpful, very patient and generally a nice guy. I'd recommend Jarrett to everyone purchasing a volks Bought my Tiguan in Feb2017. Jarrett was super helpful, very patient and generally a nice guy. I'd recommend Jarrett to everyone purchasing a volkswagen. More