Crosby Volkswagen

First Car Purchase I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I nee I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I needed for my first car purchase! More

Pre-owned Perfection I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, other employees were happy to help me out. Jarrett was extremely friendly, listened well and showed me all the great features of the car. He also did a great job getting the price down and providing a lovely trade-in valuation. I highly recommend the young man. It was a pleasure working with him. More

Great experience I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy w I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy was waiting for me. I couldn't be happier, and we will be going back to see Jill in the fall for a second vehicle. More

"Jetta" Jarrett Neal This was my first experience with a dealership and Jarrett really knocked it out of the park. My wife and I felt really comfortable from the time we f This was my first experience with a dealership and Jarrett really knocked it out of the park. My wife and I felt really comfortable from the time we first sat at his desk to the moment we drove off the lot in our new vehicle. Jarrett was knowledgeable about the vehicle and was able to answer all (mostly my wife's) questions about the car and the leasing process. We love the car. Thanks again for all of your help. More

excellent service we purchased our first vehicle from this dealer and Jarrett was an excellent sales man. He spent a lot of time with us to answer all our questions and we purchased our first vehicle from this dealer and Jarrett was an excellent sales man. He spent a lot of time with us to answer all our questions and stayed past his work hours to accommodate us. More

Crosby Dealership, Professional & Friendly. I have just recently purchased a VW Jetta at the Cosby Dealership. I found the staff very polite and professional. They answered all my questions conc I have just recently purchased a VW Jetta at the Cosby Dealership. I found the staff very polite and professional. They answered all my questions concerning the operation of a vehicle and specs of the vehicle. I found the staff easy to talk too, and yet we were able to talk business. I highly recommend that you go into the Crosby Dealership and meet the staff. This is the second time I have purchase from the Crosby Dealership, and will go back again. Chris was my sales person this time, but everyone is friendly. (DWG.) More

Exactly what I wanted! After explaining a tight budget to Jarrett he pulled up a vehicle that checked off all the boxes. He sat down and took the time to explain every optio After explaining a tight budget to Jarrett he pulled up a vehicle that checked off all the boxes. He sat down and took the time to explain every option from the financing to exactly what was replaced, or had happened on the vehicle. He was extremely knowledgeable and polite! Made my experience super pleasant and fun. I put a down payment on a car that same day. I would recommend this dealership to anyone who wants fun and educated experience. Thanks Jarrett! More

nice car Jil answered all my questions and got me into my car without any issues. It is a very good car when compared to all others in the same price range. I Jil answered all my questions and got me into my car without any issues. It is a very good car when compared to all others in the same price range. I look forward to driving this car for the next decade. More

Satisfied First Time Car Buyer I was nervous buying my first car from a dealership, but I really shouldn't have been. Jarrett was extremely knowledgeable and friendly. He patiently I was nervous buying my first car from a dealership, but I really shouldn't have been. Jarrett was extremely knowledgeable and friendly. He patiently answered all my questions, and was as excited for my new purchase as I was. Jarrett and the team at Crosby VW made me feel comfortable and welcome during my buying experience. Thanks for all your help, I'm loving my new Golf! More

German engineering with a Latino accent This spring I purchased a new VW SportWagen 4Motion from Crosby Kitchener. As a sales representative Jarrett Neal was knowledgeable and professional This spring I purchased a new VW SportWagen 4Motion from Crosby Kitchener. As a sales representative Jarrett Neal was knowledgeable and professional throughout the transaction. He answered questions when requested both in the office and on our two test drives without being intrusive and was comfortable letting the vehicle "speak" for itself. He appreciated our independent research into this and similarly competing vehicles and augmented it where necessary. He seemed to know the product line well and was conversant on the company's recent problems without being defensive. He worked with his manager, Kate Miller, to secure the vehicle we wanted from a dealer locate in another part of the province. The negotiations were reasonable and as stress free as they could be in the circumstances. He has offered to remain a facilitator with the dealership should the need arise to provide continuity of service. For this we are appreciative and recommend him to other potential VW purchasers. RH More