Concept Ford

Very friendly and thorough staff. It was nice to feel appreciated and have all my questions answered. Never felt rushed or pushed. Wonderful experience and I would recommend Concept F It was nice to feel appreciated and have all my questions answered. Never felt rushed or pushed. Wonderful experience and I would recommend Concept Ford to my friends and family. More

Concept Ford has provided excellent service. This is a dealer that has gone out of their way to look after my car & I would highly recommend them to any Ford owner . This is a dealer that has gone out of their way to look after my car & I would highly recommend them to any Ford owner . More

There friendly, prompt, know how to deal with deferent issues as the pop up, so far no issues with the work done issues as the pop up, so far no issues with the work done More

Went in for oil change, tire rotation and asked to check transmission fluid and differential fluid. Got truck back and found out they left the lock nuts not torque to specs, oil was down a 1/2 L . They did transmission fluid and differential fluid. Got truck back and found out they left the lock nuts not torque to specs, oil was down a 1/2 L . They did not check the fluids they said they did. No tool marks on the plugs in question as I had them checked by my own mechanic and he showed me before he touched them. Also my carpet was dirty with grease and oil. More

When you are required to "make an appointment" for a diagnostic the time should be honored. Otherwise what's the point. The excuses were beyond unbelievable. It's the same as making an appointment at th diagnostic the time should be honored. Otherwise what's the point. The excuses were beyond unbelievable. It's the same as making an appointment at the doctor I was told. No. No it's not the same. Won't be back. Too much bs. I've been a customer since 1991 and I'm tired of being treated horribly at this dealership. More

Bilal Khan gave me great service, was very knowledgeable and accommodating. Concept Ford has very courteous and professional staff. Excellent service department. and accommodating. Concept Ford has very courteous and professional staff. Excellent service department. More

Both my son and I have F150's and bring our trucks to Concept for regular maintenance and service. Exceptional customer service and attention to detail. We both feel comfortable driving a few extra k's a Concept for regular maintenance and service. Exceptional customer service and attention to detail. We both feel comfortable driving a few extra k's and driving past other Ford dealerships to have our pride and joys serviced. Thank you. More

Excellent service and timely. Received a quick appointment and was pleased with customer service checking for recalls etc. Received a quick appointment and was pleased with customer service checking for recalls etc. More

I have been dealing with Bilal Khan for quite sometime and have always found him to be very helpful and very knowledgeable. It is because of Bilal that I continue to return to Concept and will continue t and have always found him to be very helpful and very knowledgeable. It is because of Bilal that I continue to return to Concept and will continue to do so. Other members of my family have also dealt with Bilal and are very pleased. This man is excellent and Concept should be very proud and happy with this employee!! Give him a raise!!! More

Karan was professional, courteous and an excellent salesperson. He went above and beyond to help us. Thank you for all of your help and prompt responses to all of our inquiries. We appreciate your salesperson. He went above and beyond to help us. Thank you for all of your help and prompt responses to all of our inquiries. We appreciate your honesty and integrity. Keep up the excellent customer service. Steve and Rebecca More