Concept Ford

Great service performed quickly with quality work and friendly communication. Effort was take to disinfect the vehicle prior to returning it, and I felt safe with the work performed friendly communication. Effort was take to disinfect the vehicle prior to returning it, and I felt safe with the work performed More

Great non pressured experience Great experience from the test drive through to the final deal. Great feature review on delivery. Mike was very knowledgeable and had our best interes Great experience from the test drive through to the final deal. Great feature review on delivery. Mike was very knowledgeable and had our best interests at heart. More

Friendly, No Pressure, Great Experience . Purchasing a new F-150 was a great no pressure experience, Craig was very knowledgeable in regards to the technical details & specifications and makin Purchasing a new F-150 was a great no pressure experience, Craig was very knowledgeable in regards to the technical details & specifications and making sure they would meet our needs. The pricing was the best around. Even though we are not in the area, it was worth the drive. Tom TEAM Construction Solutions Inc. More

Great service. Jim does a great job in helping us with the service schedule and parts. Very impressed with safety protocols in place. Good job the service schedule and parts. Very impressed with safety protocols in place. Good job More

ABSOLUTE BEST experience we had at Concept Ford with Craig purchasing a 2020 Ford F-150 Sport. We had been shopping for over two months to find our truck and had dealt with many dealerships. Craig was t Craig purchasing a 2020 Ford F-150 Sport. We had been shopping for over two months to find our truck and had dealt with many dealerships. Craig was the most knowledgeable, respectful and genuine salesman that we have ever dealt with. They are experts in their vehicles and were prepared every time we met with them. No time wasted, honest about what they could offer and very friendly. Highly recommend anyone to come purchase their vehicle from them. More

The service received from Concept Ford while my vehicle was in for servicing was excellent - I was kept updated at all times...would recommend to all was in for servicing was excellent - I was kept updated at all times...would recommend to all More

Good Experience Recently purchased Ford F150. Dealt with Mike in Sales. Professional, informative, accommodating and positive. He took the time to understand what was Recently purchased Ford F150. Dealt with Mike in Sales. Professional, informative, accommodating and positive. He took the time to understand what was important to us. He also explained what he was going to do for us before he acted and then followed through with what he said he was going to do. I was also personally contacted by the owner of this dealer to address any concerns I may have had and to thank me for my business. When was the last time your Car Dealer did that? SC More

Worst Dealership and worst Sales General Manager Advise every one not to go to this dealership,if you have to then must take everything in writing upfront before finalizing your deal.GM Robeet Iozzo Advise every one not to go to this dealership,if you have to then must take everything in writing upfront before finalizing your deal.GM Robeet Iozzo Promised us for free services when making a deal then on delivery of vehicle said I didnt promise you for any free service, then later on when I said I will talk to the owner then General sales manager said give me good reviews once i will see then i will give you free services. More

To Bilal and Darren,Thank you so much for your amazing To Bilal and Darren, Thank you so much for your amazing customer service. During this stressful period in our lives you both came to the rescue of To Bilal and Darren, Thank you so much for your amazing customer service. During this stressful period in our lives you both came to the rescue of this senior. When my sync when weird on me, my technical term 😊 you had a diagnosis run on my Escape and came up with a solution. From the bottom of my heart, you both don't know how much your care and commitment to your customer has meant to me. I will never forget Bilal how much you cared for how upset I was, I don't do well with modern day and you went above and beyond in your care about my worries for my Escape. To Darren , you also showed that you are not just a business , but a dealership that really cares for their customers. I was just not a customer to you, I was a worried person who didn't know what to do. I will never forget what you did for me. I have always had the best of experiences when I come in for my fall and spring tire and tune up/oil change, everyone is very nice, must mention Jim too and the wonderful ladies at the front desk. I actually look forward to my visits and would've trust my Ford Escape to anyone else. I highly recommend Concept Ford. Again Bilal and Darren thank you so very much, I greatly appreciate all that you have done for me. More

Great service I’d like to thank Jim and his team for the great service they gave me , I’m a single mother with a son with Down Syndrome and they were great in comin I’d like to thank Jim and his team for the great service they gave me , I’m a single mother with a son with Down Syndrome and they were great in coming and getting my car to service and change my snow tires so we didn’t have to go in and distance my son for his health with this coved 19 thank you very much I’ve always had great service from them .Brenda More