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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,284 Reviews

1,284 Reviews of Columbia Acura Inc - Service Center

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May 31, 2024

The staff was kind and friendly. Everyone was helpful and my car was taken care of well! More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great customer service! Drove off the lot in my new Acura within 30 minutes. Our salesperson for the past 12years has been Greg Schaffer and he is the BEST! More

by BRAUNDEBKAY
Recommend Dealer
Yes
Employees Worked With
Greg Schaffer
May 31, 2024

Austin has been awesome guiding me through process my oil consumption testing. He has always answered all my questions and is very knowledgeable. More

by CDESSO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 31, 2024

The service personnel were friendly and welcoming. The service was completed in a timely manner. More

by DLR7212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Good customer service great when it comes to loaner cars if need one while car getting serviced More

by 26mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
May 30, 2024

The service department is Fast and informative, very easy to work with and trustworthy as well! More

by mooremaryann20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Lindsay the Genesis service rep is fantastic. I have had no issues with this dealer. Very professional More

by BOBANDCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 30, 2024

Jamey has Ben been great to work with. Excellent customer service. He always recognizes me when I come in. Everything is always explained to me as to what work needs to be done. I’m very p More

by ralph.goode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had no contact with any sales people
May 29, 2024

Excellent service as always - I got my car back the same day, and they even washed it for me - thank you! More

by shilohturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 29, 2024

Awful experience. Transferred and tossed like a hot potato every time I called. Several miscommunications about timing and pricing. More

by EAELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
brindle
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