Columbia Acura Inc - Service Center
Cincinnati, OH
1,226 Reviews of Columbia Acura Inc - Service Center
I scheduled a LOF. The Service Rep got me checked in quickly. While the work was performed, I went to the clean and comfortable waiting area. My car was finished quickl The Service Rep got me checked in quickly. While the work was performed, I went to the clean and comfortable waiting area. My car was finished quickly and was returned to me after a much needed wash. Much appreciated. There was a wall-mounted flat screen with no volume which I totallyunderstand. It would be nice if the Closed Captioning was turned on. More
Efficient and friendly. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. More
My service was great! ! Everything was communicated and they got me out of there quick! ! Everything was communicated and they got me out of there quick! More
Technician did not check my tire pressure and my tire pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. More
When I drove in, there was someone who gave me a tag and told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appoint told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appointment. No one introduced themselves. They confirmed the code on my car and then showed me where I could wait. There were several people in the waiting room and the TV was on fairly loud. There were not a lot of workspaces for people trying to work while getting their cars serviced. I know some of this maintenance was due to warranty, but I still paid $185 OOP for some type of fluids added. Would I recommend this service center? The service center was fine. The wait was longer than expected and the TV was annoying. More
Service was excellent! A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. More
There were many delays and I was not proactively informed of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. More
Thank you for continuing consistent and excellent service with my vehicle! I happy to have built this relationship with the dealership. with my vehicle! I happy to have built this relationship with the dealership. More