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Colonial Volkswagen of Medford
Medford, MA
1,959 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,959 reviews
June 01, 2024
Second purchase with VW in Medford. Everyone was great and easy to work with as always Everyone was great and easy to work with as always More
by bharkins14
Verified Customer
Helpful May 31, 2024
Paul was super helpful getting me all set and taken care of from first contact to driving away this morning. of from first contact to driving away this morning. More
by Some guy
May 31, 2024
From the time I emailed this dealership with my inquiry, to the acxtual purchase of my 2024 Tiquan, I found the people a pleasure to work with, especially Paul Lazzaro. to the acxtual purchase of my 2024 Tiquan, I found the people a pleasure to work with, especially Paul Lazzaro. More
by lbartlett152
May 31, 2024
This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch More
by gmahoney11
May 31, 2024
The person who assisted me, Frank, was very helpful! He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also mad He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also made me trust Frank and the dealership, and now I will be coming back for future needs (as needed). Thank you More
by aapostolidis00
Employees Worked With
May 29, 2024
My Jetta ran a P2014 code turning on the check engine light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to severa light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to several repair places with varied estimates and confidence they would be able to do the job properly. Frank informed me that manifold was still under warranty and I should have the intake valves blasted clean since the access would be perfect. They provided me with a video before and after the cleaning service. A very positive outcome. More
by GPDEFORGE
Employees Worked With
Other Employees :
Carl the tech that made the video
May 29, 2024
Great service! I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. More
by marthawightman
May 29, 2024
Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle More
by n.cucchiello
May 28, 2024
Chris is amazing advisor, gentle, cordial, he help me a lot with my request, thanks lot with my request, thanks More
by yeison_holguin
Employees Worked With
May 28, 2024
They are great! Bought my car from them and will continue to service it there based on their excellent customer service alone Bought my car from them and will continue to service it there based on their excellent customer service alone More
by janice.r.judd
Employees Worked With
George in sales, Chris in service
