Went to buy a used car but they don't have parking for customers so we had to park on the street. The whole process took longer than the parking time allowed because we had to wait for sales director, so we ended getting a ticket. I tried to get them to pay for it, but the salesman didn't go out of his way and just gave up after not being able to talk to his boss. They don't care after the car is sold. They don't see the problem of having their customers get a ticket because they can't provide parking.
During the sale process, they put a good amount of effort to sell additional products with high profit margin, but negotiating repairs or discount is barely possible because they become closed and very defensive in their argumentation. The vibe is really "give me your money" type of sale experience, not win-win for the customer and dealer.
I ended up buying a used car there because of the car itself, definitely not for the service.
Overall, it was a disappointing experience. I expected a more genuine customer experience.