Classic Honda

I went there to purchase a new vehicle. I changed my mind when I realized I was being overcharged by Mr Bali Lall. I did not sign the lease agreement and requested a refund of my $1000 dep I changed my mind when I realized I was being overcharged by Mr Bali Lall. I did not sign the lease agreement and requested a refund of my $1000 deposit. Sales manager Bali Lall was very unprofessional and refused to refund my deposit. He also initially refused to return my ownership of the vehicle I was trading in. I asked to speak to his manager and he told me he was the owner of Classic Honda. More

I wish i had 0 stars for them. Totally unprofessional behaviour of staff , specially manager Kelly. While discussing a complaint about staff he started shouting and used derogatory Totally unprofessional behaviour of staff , specially manager Kelly. While discussing a complaint about staff he started shouting and used derogatory language. It took whole day to service my car and they didnt even washed my car. Totally lost my trust in Honda. More

I purchased a vehicle within 24 hours there is a issue and when i raised a concern they are starting harassment and didn’t provide any solution now they didn’t respond to my email and not providing me any and when i raised a concern they are starting harassment and didn’t provide any solution now they didn’t respond to my email and not providing me any solution If you guys have your hard earned money please don’t go to this dealership More

They will take your money without fixing the issue. Classic Honda has completely eroded my trust in Honda and its service — a lifelong Honda owner, who will now never buy Honda cars because of my exper Classic Honda has completely eroded my trust in Honda and its service — a lifelong Honda owner, who will now never buy Honda cars because of my experience with Classic Honda. I brought my car for service in and around March, 2025, to fix the check engine, warning light and check engine light issue. Classic Honda diagnosed it and told me that issue is related to engine oil rocker switch. I paid~$450 to replace the engine oil rocker switch, believing and trusting diagnostic provided by Classic Honda. However, despite paying for the replacement, the issue persisted and I took my car in for a second diagnostic, after which, service advisor at Classic Honda told me that the oil rocker switch was improperly placed during repairs and that the issue has “resolved”. Couple of days after the second diagnostic, the lights lit up on the dashboard of my car once again, I called Classic Honda again and this time asked them what was going on. The service advisor asked me to meet Jonathan, the manager, one of most clueless and downright rude sales manager, I have ever met. His job to make excuses to convince your car can breakdown within 48 hours and 300 km after leaving Classic Honda and that “anything” could happen “anytime”. Nonetheless, Jonathan asked me to get my vehicle in for the “third” diagnostic — when the “second” diagnostic came clear. Now, this time, Classic Honda said to me that VTS sensor and spool valve are faulty and are needed to be replaced for ~$1550, to my shock and dismay. The larger issues and question is that why did Classic Honda fail to inform the customers of the real problem at first go, and fraudulently misrepresent to its customers of a non-existent issue that is not related to the complain of the customer in order to fleece customers of their hard-earned money? Jonathan turned my request for a refund when the problem didn’t get fixed and asked me to leave. I don’t know how many other Classic Honda horror stories lie out there besides mine. Classic Honda will promise you fixes and take your money only for you, as customer, to regret dealing with them later. Beware. More

Went to the dealership on a whim because my friend who got her Honda HRV 2025 for $220 bi weekly. I ended up signing a lease on a 2025 HRV not fully realizing what the actual damage would amount upto whe got her Honda HRV 2025 for $220 bi weekly. I ended up signing a lease on a 2025 HRV not fully realizing what the actual damage would amount upto when I signed the bill of sale & made a$1000 deposit with a payment of $320 bi weekly. Later that evening I changed my mind letting Jordan Chong that I cannot afford it & would like my deposit back. He said fine. Next day his colleague calls me saying what can he do to make things better since he really wants to make the sale coz if the end of the month. I said I want my money back & we hung up yet he was not finished with me & kept trying to make the deal happen. Eventually I ended up agreeing to a $1,411 down payment on a 5 year lease with already a -$10,000 lien on my 2025 Chevy Trailblazer with less than 8,000 km . Once I saw the bill of sales I recalculated & learned I’m in way over my head with 130 of $294 bi weekly payment & then the buyout of $13,300. So altogether I would be paying over $52,000. I changed my mind but the manager same as mentioned with other unsatisfied customers telling me that the papers have been signed & I have to take the car. I never drove, sat or even know where it is. The manager is refusing to return my down payment & now telling me he is taking me to court. Never goto that dealership with a manger who so uncaring that one individual like me who went to the classic Honda dealership with Hoping to have bi weekly car payment to make it less than $254 bi weekly & now getting stuck with $294 bi weekly with a $1,411 down payment. I have too many issues to deal with & got pushed into a deal which is more costly than I imagined. Now I have to wait to see the GM on Monday & talk to a counsel for his advice. The unnecessary headache this manager caused me is not worth going to this dealership again. I told them I will be back when the time is right. Yet he just shooed me out of the office. He said since the new ownership has been issued the HRV is now a used car. What kind of lies Honda dealership at van Kirk Brampton classic Honda are feeding to their clients ? I would like my down payment back & will look into a counter suit for causing a lot of stress when this was not needed on both sides. Lakshya the sales agent told me to come today & not yesterday & will have my deposit returned & give me back my ownership of my original car but today he said he will try in front of the manager. When I said this is xx the manager said they don’t tolerate this kind of behaviour yet at the end of our chat he shooed me out of the office after telling his sales agent to send the paperwork to their legal team. Very stressed out with the way this has ended. Tabrez Hamidani More

I had one of the worst experiences. When I tried to have a fair conversation during negotiations, the manager Mr. Balli lall showed complete disrespect and professionalism was nowhere t When I tried to have a fair conversation during negotiations, the manager Mr. Balli lall showed complete disrespect and professionalism was nowhere to be found. Instead of addressing my concerns, he simply told me to ‘get your refund and leave.’ I have never been treated so poorly as a customer. This experience was extremely disappointing, and I would not recommend this dealership to anyone looking for honest and respectful service. More

I was called all sorts of names and called my father and f words because I came to charge my car at the charge point at this location by mangers. They followed me across the road till I called 911. Never ha f words because I came to charge my car at the charge point at this location by mangers. They followed me across the road till I called 911. Never have anyone or company treat me like this. More

I had an great experience with Norman Mishra and Classic Honda finance manager, Norman help me to make very easy my big purchase 2022 Honda Civic with Classic Honda . I am very happy and enjoying Classic Honda finance manager, Norman help me to make very easy my big purchase 2022 Honda Civic with Classic Honda . I am very happy and enjoying my drive. Will send my family and freind to Norman at Classic Honda for their next car purchase. More

Poor Customer Service. Took 4 hours for oil change, without explanation. When asked, the front desk had no clue what was going on. Took 4 hours for oil change, without explanation. When asked, the front desk had no clue what was going on. More

I scheduled my SUV Touring CVSY031 on Oct 19, 2024 @08:00 with David Rambajan, service advisor. David provided excellent services as usual. I'll also commend Shiraz Hussain, Financial Manager for super servi with David Rambajan, service advisor. David provided excellent services as usual. I'll also commend Shiraz Hussain, Financial Manager for super services always when required. Thanks and appreciate Honda Vankirk team. Cheers! Zahid More