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Cite Nissan

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3 Lifetime Reviews

3500 Rue Jean-Talon-Ouest, Montréal, Quebec H3R 2E8 Directions
Sales: (514) 739-3175

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3 Reviews of Cite Nissan

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October 15, 2015

"good service and good price"

- 12345

My sales man was gardy love and he did an exceptional job and i am a very satisfied customer and i will be back in the future

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gardy
December 11, 2014

"Get a second quote!"

- Montreal-12345

Firstly, I need to mention that the Service staff (Technical Advisors) are usually friendly, patient and seem eager to help. However, my issue is that I got a quote for a repair to be done on my car and called another near by Nissan dealer and got exactly the same original part and labour quote for 135$ LESS!!! I find the discrepency outrageous! I even called Nissan Canada understand why there would be such a gap and to my suprise, they confirmed that Nissan dealers don`t have to charge the same price! I`ve been doing all my mantenance and repairs at this dealer for years. I wish I had called other dealers to get a better quotes for ALL the repairs that I have done with them. My advice: Get a second quote! Dissapointed Customer that won't be back!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Director
July 04, 2014

"Wrong conection of internal - external lights "

- marialarenas

Every time that I send mi Nissan Versa Hatchbag to their service I have to get back they de-program the automatic open-close window system , att the previus service they suppose to check the liquids levels and correct if necessarie but they send my car with the minimun cooling engine liquide, even if the car manual says that if is in minimun level it has to be refilled , but the technician says that was Ok and didn't do it and to complete these last service they send the car with the car lights connected all wrong . The interior pannel lights use to turn on when I turned On the exterior car lights and viceversa but now when I turn On the car lights the internal pannel lights turn off and viceversa meaning that if i drive at night time I'm not able to see the speed or the gas or nothing inside , unless I turn Off the exterior car lights wich is not really a good idea. When I call the service center they say me that being Friday at 16:00 everybody was gone that I should go to an electrician somewere else , when I told them that would be extra fees for a job that they suppose to have done ( I did'nt ask them to touch the lights , that was part of the 33000km check ) the service atendant ask me to wait on the line and after 3 failed call transfers to "The manager " who suppose to find a "solution" she ask me for my phone number and aske me to wait for the Manager call, of course it's 18:42 and nobody call, I work early and late shifts in my work and I don't be able to use my car bcs these unprofessional individuals didn't do their work well done since the begining. Seems that there is not a quality control plan in to their technical service and not supervisor tu assure that the car gets in goods conditions after a routin checking.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Client Service Asistant and Mark
1
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