Misled, Duped, Lied to, Buyer beware.
The salesman (Michael Gioia) offered me a good end of the month deal. However since the sale did not take place at the end of the month, deceptive me
The salesman (Michael Gioia) offered me a good end of the month deal. However since the sale did not take place at the end of the month, deceptive measures were used to recoup the "good deal" that was originally agreed upon, and short cuts were taken in resolving repair issues. Their finance guy, (Patrice) told me he added an extended warranty, however, he neglected to mention the cost. I then spoke with the salesman, who also neglected to mention the cost and who later told me that he doesn't know the cost of an extended warranty. When I did finally find out about the cost, I was then told that it was included in the price. Turns out that they used word semantics to mislead me into making the purchase. I was led to believe that the cost was all included in the price, it was not really included in the price that we agreed upon. I only learned the depth of their deceit when I arrived to sign the documents. Ultimately, I took the vehicle because it was a good deal, but was not very happy with the sales experience. I was so upset, that I left there with a splitting headache.