Carmax Hyundai
Lindsay, ON
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I initially had a problem with the service on my leased car, but it was quickly and generously solved by Colin at the dealership. Will be returning again when my lease is up to move into another lease! Tha car, but it was quickly and generously solved by Colin at the dealership. Will be returning again when my lease is up to move into another lease! Thank you! More
This is in regards to CarMax Hyundai in Lindsay Ontario. Hyundai Canada, you need to do better. Avoid this dealership at all costs! Got a flat tire, called the dealership to see if it's covered under war Hyundai Canada, you need to do better. Avoid this dealership at all costs! Got a flat tire, called the dealership to see if it's covered under warranty, they said yes so I had it towed there. Confirmed with them it's under warranty at the dealership. Two days later I get a call saying the tire is on, but sorry it's not covered under warranty so it's going to be over $300. Then the manager Colin says he will give it to me at his cost which is $250 plus tax. After talking to another tire shop, I found out the cost of the tire is $185. When I asked the manager why the other tire shop was so much cheaper he responded with he has labour costs included in his price. He wanted to charge me labour for a job I did not give him permission to do. Omvic and consumer protection both said that in Ontario a dealership has to give you a estimate and get your permission before doing the work. They did neither. On top of all this while they had the vehicle for two days they didn't complete the recall that was on the vehicle even though I had asked them to. Avoid them at all cost!!! To the manager and sales person I dealt with, I expected better, I have purchased 3 cars from you in the last 18 months, I will never again so I hope you are happy with the $215 you got today in service. More
The service is fantastic and their prices are great. They have saved me money and I feel they really want to help. I usually don't go to a dealership due to the cost but I will be going to Carmax Linds They have saved me money and I feel they really want to help. I usually don't go to a dealership due to the cost but I will be going to Carmax Lindsay for any car issues. More
Everyone there is great always respectful and very nice they always finish at a reasonable time, there prices are worth it, great service from great people! they always finish at a reasonable time, there prices are worth it, great service from great people! More
My entire history with dealership has been exemplary. Both with sales and service. What more can I say. I will continue to deal with Carmax. Both with sales and service. What more can I say. I will continue to deal with Carmax. More
Very disappointed with Character of Service Manager From the first time I brought the car in for an oil change I have not had a good experience. The service manager said I didn't have an appointment. From the first time I brought the car in for an oil change I have not had a good experience. The service manager said I didn't have an appointment. I had to prove that I called . Good thing for cell phones. He said sorry.... Each time since there has been a skit of some sort. And I have been reminded each time that I did not purchase the car "here."! Last straw....brought the car in for oil change and to show that a bubble of rust had formed at the back just under the back window. Just under the glass window ledge. By the time the car left the shop the bubble had been popped and a dab of paint added with the words it was a stone chip... Spoke to the manager he said take it up with where you bought it (Thornhill) More

