The extended warranty they sell you is a joke I played $3000 for three years .I was told everything was covered but the body ,So I brought in for my three for one of my three free oil changes that I was given when I bought the car .I asked them to do an inspection as well,after an hour and a half I asked if my car was ready so the guy at the desk tells me only three of the four things they found was not covered so I would have to $700 I said I have the extended warranty he said sorry not covered What A SCAM . BEWARE
Employees Worked With
"Horrible customer service. "
I have called three times and left messages to call me back. He has never once called me back. I called him on the shotty work they did on my car. They zip tied my steering rack so they wouldn't have to replace it. It's been leaking the whole time and I just noticed a month after purchasing from this car dealership. What scam they are pulling.
"Avoid this place like xxxx"
Avoid this place like xxxx unless you are 100% sure you will get a fault free car. Most of the good reviews you will see about this dealer is in relation to sales, the more important reviews are when people encounter problems with their cars. Amar the service manager at Burlington never responds to queries or calls back when required. Mr Paletta on the website says he has an open access policy to his clients yet never answers his e-mails, instead, every time I ask for him they tell me he's in Florida. Sales team, are nice but that's what Sales team do, it's part of the job.
The only credit to give is to Mike Pinto from service department who really likes to help but can't given the manager he has