I went there because of the info found on autotrader.ca - the price was competitive, and I liked the model (Toyota Sienna). I also like the no-haggle pricing. I ended up buying a car elsewhere. There was a shudder with the brakes at high speed. They said it was some rust, and said they had their service guy look, and the rotors needed a little machining. I wanted them to do that before I agreed to purchase, but they said their policy was to not do that - in case I backed out and the car sat on the lot and they had wasted their time. They did say they'd put that work directly into the 'bill of purchase'. However, I wanted them to do it before agreeing to buy.
So in the end, we parted ways. But their sales rep and manager were polite and courteous. I would try them again in the future perhaps with a different vehicle. It just turned out we couldn't agree on this one issue for this car.