Capilano Audi

I just bought my 2nd vehicle from Capilano Audi and cannot thank our sales rep Chris Bong enough. From my first inquiry to completing the purchase he was professional, prompt and always put in the extra effort to provide a level of service above what would be expected from a luxury car dealer. I have recommended Capilano Audi and Chris to a number of friends and they will be my first stop for any future vehicle purchases!

I leased my first Audi from Capilano Audi in 2015 and have been a happy client since. Three cars later, in 2021, they continue to stay true to their values and raise the bar with their exemplary service and competitive pricing. I’ve worked with many of the staff over the years; From pre-sale to post-sale and service, they’re all very welcoming, professional, and accommodating. To name just a few, Lachin and Jae from Sales, JM, Matt, and Nick from Management, Arch, Allan, Richard, Marshall, Ed, and Laura from Service have always gone the extra mile to provide customized service and are committed to a consistent level of excellence. Thank you everyone at Capilano Audi.

I would like to say how pleased I am with the service and attention to detail I received from Kristopher Prazma. He was willing to follow up with any concerns I might have with my new Audi TT. My old TT was nine years old when I traded it in and thus didn't have the degree of electronics found in my new car. It's going to take me a while to feel comfortable with the new technology and I know he'll be there to help me. Sincerely, Clarissa Abel

exceptional service. We have been driving an Audi allroad for 14 years and was time for a new car. Kristopher helped us to understand all the new technology and offer us an excellent service. Very patient and knowledgeable . No pressure... thank you again Kris. This was a very enjoyable experience and we love our new car!

Kris Prazma has been really great to work with. I haven’t bought as of yet but he has been there for me with servicing.

Service is professional friendly and efficient. Trevor Smith is always willing to go that extra mile for us but most of all he is patient.

This is one of the best car dealerships I’ve visited. Caring knowledgeable, friendly, welcoming and “Human” compared with other car dealerships. Lachin Ounchi was simply delightful and a pleasure to deal with. She is warm, pleasant, knowledgeable, patient and extremely helpful. Quite unlike and other car sales person I’ve met. Made all the difference to my purchase experience and added immense value and respect for your dealership. Kudos Lachin and Kudos Capilano Audi. Hope it stays this way after the sale as well.

Great experience even during the pandemic. I appreciated the willingness to do most of the process remotely. Kris was great and made the buying process very pleasant!

We had a great experience from the moment we walked in the door. Our sales rep was Trevor Smith, he went above and beyond to help us out. He was very professional and patient as well as extremely knowledgeable without overwhelming me as I asked many questions while learning about my new Q3 Highly recommend.

Having owned an older A3, Justin made the transition into my new A3 easy and seamless. I'm very happy with my new vehicle and would recommend Justin and their team for any Audi buying experience.