CYV Chevrolet Buick GMC

Far Surpassed Our Expectations!! We made contact with CYV Chev on a whim after seeing a flyer they sent out about their used vehicles. We had never dealt with CYV Chev in the past We made contact with CYV Chev on a whim after seeing a flyer they sent out about their used vehicles. We had never dealt with CYV Chev in the past and were not sure what to expect. What we received far surpassed our expectations and past experience with dealing with a car dealership! From start to finish, everyone we came into contact with was kind and helpful. John in particular made sure we were well taken care of, from the test drive til we walked out the door, chatting with us and supplying us with coffee. He always made a point to make sure we were doing OK while we waited. Rose (I believe, the receptionist), made sure our 2 year old son was supplied with cookies, juice and TV shows to watch while we waited on our financing and the van to be detailed. She even made sure he had his own 'car' to take home! Courtney in the business office worked her hardest to make sure we got the financing that was best for us. Even after the sale, John and Courtney have made sure everything is tip top and addressed any concerns we had. We have told everyone that might be looking for a car to check out CYV Chev. More

From the moment I called the dealership and talked to a friendly, helpful, receptionist I had a very positive experience at CYV. Matthew Toner called me back promptly and met me at the door with a smile an friendly, helpful, receptionist I had a very positive experience at CYV. Matthew Toner called me back promptly and met me at the door with a smile and a handshake before introducing me to Wayne Taylor, my salesman. I particularly enjoyed Wayne's "soft sell" approach and because of his comments and the info he shared I would now consider buying a GM product! Angie St.Onge was also very professional and courteous even though I decided not to purchase the extended warranty options she so carefully explained to me. (Sorry Angie :) Then Elizabeth showed all around the place and got me to sign all kinds of papers but it was a pleasure because she was so sweet. In fact, the whole experience made me feel like I mattered to this dealership and I appreciate that. I've had the opposite experience elsewhere but this is not the place for discussing that! Sincerely, John (wannafish) More