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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
698 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 698 reviews

June 09, 2024

The experience of purchasing a car at Byers Mazda was very smooth. John listened to my needs in a new car and was very straightforward during the entire process. There was no pressure and he took extra More

by Julie W
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

We have owned 5 Mazda's over 40+ years and primarily taken advantage of Byers (and formerly Patrick) service. They have always done a fine job for a good price. More

by Zoomzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Byers Mazda responded

Thank you so much for choosing us as your go-to service provider for the past 40+ years and for always giving us the opportunity to earn your business. We truly appreciate your loyalty and trust in our team at Byers. We are delighted to hear that we have consistently provided you with excellent service at a fair price. It has been an honor to care for your Mazda vehicles over the years, and we look forward to continuing this partnership for many more years to come. If there is anything else we can do for you or if you have any feedback or suggestions, please don't hesitate to reach out. Thank you again for your kind words and support.

Helpful
June 05, 2024

Fast, efficient, and answered my concerns. I love my Mazda and Byers helps me take good care of it. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience with Byers, we are glad to hear that our team was able to address any concerns and provide efficient service for your Mazda. We are honored to be a part of helping you take good care of your vehicle. Your satisfaction is our highest priority, so please do not hesitate to reach out if there is anything else we can assist you with in the future. Thank you for choosing Byers!

Helpful
June 05, 2024

It was an easy buying experience for our new CX-5. Everyone was friendly and helpful, without being pushy. More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
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Jun 06, 2024 -

Byers Mazda responded

Thank you for choosing Byers as your dealership and for taking the time to share your experience with us! We are thrilled to hear that our team made your car-buying process easy and enjoyable. Our goal is to provide exceptional customer service without being pushy, so it's wonderful to know we succeeded in making a positive impression on you. Congratulations on your new CX-5 and welcome to the Byers family!

Helpful
June 02, 2024

We had a great experience with Byers Mazda. They were able to get us the car we wanted at a great price. Ray, our salesman, was awesome and super helpful. He was a genuine guy and didn't really More

by jr91392
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and leaving such a wonderful review! We are delighted to hear that you had a positive experience with our dealership and sales team, particularly Ray. He truly exemplifies our commitment to providing genuine and helpful service to our customers. It is fantastic to hear that we were able to get you the car you wanted at a great price. We take pride in offering competitive prices and helping our customers find their dream car without any unnecessary sales games. We appreciate your continued support and look forward to serving you for all your future car needs.

Helpful
May 31, 2024

I just wanted to say thank you to you and your Mazda dealership for an absolutely enjoyable car buying experience. This is the first Mazda we have ever bought but will not be the last. My wife lo More

by wtbrown00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Byers Mazda responded

Thank you for taking the time to share your recent experience at Byers with us! We are thrilled to hear that you had such an enjoyable car buying experience and that your wife loves her new CX30. Congratulations on your first Mazda purchase! It is heartwarming to hear that our team provided you with professional, courteous, and proficient service. Our goal is always to make car buying a stress-free and pleasant experience for our customers. We are also glad to hear that you appreciated the presentation of our dealership. We strive to create a welcoming and visually pleasing environment for all our guests. Thank you again for choosing Byers, we appreciate your time and patronage. We look forward to seeing you again in the future for any car needs you may have.

Helpful
May 31, 2024

I went to get my first new car and he helped me to find everything what I needed! He’s very nice and I am very happy with my purchase! 😀 More

by Abigail Wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Byers Mazda responded

Thank you for your review and congratulations on your first new car, we are happy to have been a part of that exciting experience! Our team here at Byers is dedicated to helping our customers find exactly what they need and making the process as smooth and enjoyable as possible. We are delighted to hear that our team member was able to assist you in finding everything you were looking for. Thank you for choosing Byers and we hope to see you again in the future for any of your automotive needs. Enjoy your new car! 🙂

Helpful
May 29, 2024

Worked with mike to get my CX-50 and it was an all around great experience. He didn't make me feel like he was selling me anything, was just there to work with me and get me what I needed. Would go there aga More

by jesse.phillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Mazda responded

Thank you so much for your kind review of your experience at Byers, we are so pleased to hear that Mike was able to provide such exceptional service. We strive to make every visit a pleasant and stress-free experience for our customers, which is why we appreciate feedback like this. We hope you are enjoying your CX-50 and look forward to assisting you with any future car needs!

Helpful
May 29, 2024

Great experience. John is very knowledgeable and helpful. Every part of it was quick and easy. More

by joshuamaurer5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Mazda responded

Thank you for choosing Byers, we truly value your feedback and are thrilled to hear that you had a positive experience with John. We strive to provide quick and easy solutions for our customers, so it's wonderful to know that was your experience. Thank you again for choosing Byers and we look forward to assisting you in the future!

Helpful
May 26, 2024

Excellent process. Max greeted us quickly and answered all questions we had. Follow up was quick and the purchase process was simple. Great experience. More

by bcorbin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
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May 28, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are so happy to hear that you had an excellent experience with Byers! We are proud of our team and their ability to greet customers promptly, answer all questions and make the purchase process simple. We are thrilled that Max was able to provide such great service. Thank you for choosing Byers, we hope you enjoy your purchase!

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