Burlington Toyota

Emmisions Test Advisor allowed me to delay the emissions test to save the cost. Found a nial in the rear tyre and fixed it. I have had 2 bad service items in the pa Advisor allowed me to delay the emissions test to save the cost. Found a nial in the rear tyre and fixed it. I have had 2 bad service items in the past. I took my car in to have the brakes checked they were making a noise. After being checked I was told by the Advisor that it was just dust and a run on the highway woulf fix it. A week later I went to Green & Ross to have my summer tyres put on and they asked me if I wanted my brakes serviced and they showed me my front brakes that had hardly any pad left. Obviously they had not been checked by Toyota and I was lied to. I took my car back in and they did the brakes and gave me a $50 discount for my inconvenience.!!!!!!!! I have not seen that Service Advisor since. My daughter brought her new Rav 4 in for service and the oil was changed. She is a vet in Pembroke. When she got back there she noticed a silver cap with the Toyota Logo on it on her driveway. She took it to the local dealership and it was the tool for removing and replacing the oil drain plug. It had not been tightened properly. She had a 6 hour drive and it could have ruined her engine plus stranded her with no cell service. Not very good. I did not report it because she did not tell me until some time later. So while I've had my venza serviced there all the time and will continue to do so, these 2 instances maybe show and underlying problem. More

They were not as friendly this time around Usually I always get good service and friendliness. This time around I only received good service. I would recommend smiles next time. It goes a Usually I always get good service and friendliness. This time around I only received good service. I would recommend smiles next time. It goes a More

Great people, very gentle,explaining everything in detail. I strongly recommend this Service where you will meet smiling faces. Even for my unexpected screw in the tire they rushed around to help although it I strongly recommend this Service where you will meet smiling faces. Even for my unexpected screw in the tire they rushed around to help although it was 5 minutes to closing. Especially Shavaun is great. You should meet her. Other people are also fantastic. I will never go to another service. More

Great first time experience My leased RAV4 Hybrid was due for its first service. Adam, my service representative , explained the procedure at Burlington Toyota. Everything went s My leased RAV4 Hybrid was due for its first service. Adam, my service representative , explained the procedure at Burlington Toyota. Everything went smoothly, from the comfortable waiting room and coffee, to a full explanation of what was done, and answering a few questions that I had. I was treated with courtesy and respect. I wish that I had known about Burlington Toyota years ago, but I am a very happy customer now. Thanks for your care and attention ! Barb More

Consistent excellent service and sales experience I both purchased and have my car serviced at Burlington Toyota. Courteous, efficient and competent staff make each visit a consistently pleasant exper I both purchased and have my car serviced at Burlington Toyota. Courteous, efficient and competent staff make each visit a consistently pleasant experience. Very satisfied with all aspects of this dealership! More

I purchased a vehicle, did not visit the service centre Jason was very helpful and did not pressure me to purchase, which would have been very off putting. But Chris did not explain when purchasing the ext Jason was very helpful and did not pressure me to purchase, which would have been very off putting. But Chris did not explain when purchasing the extra warranty, it would start immediately not after the existing warranty had expired. So I might not have had the added expense. More

The Very Best Burlington Toyota is reliable and always performs to your expectations and beyond. They are always willing to go the extra mile in order to meet your Burlington Toyota is reliable and always performs to your expectations and beyond. They are always willing to go the extra mile in order to meet your needs. More

Courteous and knowledgeable staff This is the third car that I purchased at Burlington Toyota and I will continue to have it serviced here. Although there are Toyota dealerships close This is the third car that I purchased at Burlington Toyota and I will continue to have it serviced here. Although there are Toyota dealerships closer to my home or office I feel that it is worth the extra drive. More

Very speedy and professional. I was very happy that the service centre took my car in on short notice and fixed my vehicle. Len was very helpful as was a younger fellow but I do no I was very happy that the service centre took my car in on short notice and fixed my vehicle. Len was very helpful as was a younger fellow but I do not know his name. More

Excellent as usual we bought 2 cars - '17 Camry & '17 RAV4. Both are excellent to drive. We like the new features. Purchased the seat upgrade for Camry - good. we bought 2 cars - '17 Camry & '17 RAV4. Both are excellent to drive. We like the new features. Purchased the seat upgrade for Camry - good. More