Burlington Toyota

Maddy is a great service adviser! She is very knowledgeable. We value her honesty and advice. We never felt pressured to buy our vehicle a year and a half ago and we never feel pressu She is very knowledgeable. We value her honesty and advice. We never felt pressured to buy our vehicle a year and a half ago and we never feel pressured to have service we don’t agree we need for either of our two vehicles. We were previously long time clients of Ancaster Toyota. We NEVER received the kind of service there that we get at Burlington Toyota. Keep up the good work! More

Very pleased with the service. Prompt and efficient! Would highly recommend. Vehicle was ready ahead of schedule. Prompt and efficient! Would highly recommend. Vehicle was ready ahead of schedule. More

I had great treat ever in dealer. Good place buy your vehicle. Thanks Burlington Toyota. Good place buy your vehicle. Thanks Burlington Toyota. More

Have been going here for 25+ years. Always very happy with the professionalism and friendliness of staff when I get my vehicles serviced. Highly recommend this dealership. Always very happy with the professionalism and friendliness of staff when I get my vehicles serviced. Highly recommend this dealership. More

Great staff, efficient process, quality work and service, always a pleasure to attend this dealership. always a pleasure to attend this dealership. More

My car was serviced this past Monday as the Check Hybrid system light came on. Service was done to what the service tech thought was the issue. When I was driving the care home after picking the car up a system light came on. Service was done to what the service tech thought was the issue. When I was driving the care home after picking the car up at the dealerhsip... the same light came on . I just sent the car back to day Wednesday November 3rd, as when I spoke with the service tec, there could be a short somewhere causing issues. The problem is he told me they cannot test unless the message is shown. Which I cannot control . I asked if the car could be test driven to see if the issue happens again to try and find where the issue is. Miss B Anderson More

I absolutely love your service, your friendly, attentive and knowledgeable staff. They obviously make efforts to reduce your waiting time. and knowledgeable staff. They obviously make efforts to reduce your waiting time. More

Matt in the service area is terrific! He listens and communicates well. He answered all my questions and then some. He listens and communicates well. He answered all my questions and then some. More

We bought a new 2022 Toyota Highlander and also trade in our 2016 Highlander in May 13, 2022. The trade-in price was agreed as $31000 + TAX. and at that time, the estimated delivery date was July and we agr our 2016 Highlander in May 13, 2022. The trade-in price was agreed as $31000 + TAX. and at that time, the estimated delivery date was July and we agreed the trade-in price will keep unchanged. the delivery got delayed (not our reason) and the new pickup date is Sep 2022. and Toyota gave me a new contract and changed the trade-in price to $29000 instead ( saying the mileage was changed) when I am ready to pick up the new car (Sep 16,2022). My understanding is that we signed a contract and we should obey the contract and the increased mileage is normal use (7000KM More). If the new car price dropped, will the dealer give you the new price? I don't think they will, they will only follow what's better for them. Not much we can do here, but Burlington Toyota will lose us as 15 years old loyal customers, we have been doing car maintenance for our 2 cars in Burlington Toyota since 2007 and bought 2 new cars here, this will never happen again. We will go to Oakville Toyota instead. More