Brossard Hyundai

DO NOT BUY USED CAR FROM THEM !! WHILE MAKING YOU SIGN TONNES OF DOCUMENTS, VERY CLEVERLY THEY WILL MAKE YOU SIGN FOR USELESS INSURANCES AND KEEP THE FACT HIDDEN. MADE ME SIGN AN INSURANCE DOCUMENT IN FRENCH WHERE AS I REQUESTED ALL ENGLISH DOCS BEFOREHAND. I RECOMMEND EVERYONE TO CHECK THERE CONTRACTS THOSE WHO ALL READY PURCHASED. NEVER EVER GOING BACK FOR UPGRADE !! BEWARE!!

Service aucunement professionnel. Passer d’un vendeur à l’autre donc pleins d’erreur de communication. Promesses non tenues. Ajout d’assurance sans consentement et tentative de les faire passer en douce. Une fois que les papiers sont signés c’est encore pire..!

They have different types of Hyundai for any price and color you need and they have good after sae support. They offer competitive intereste rate.

I have had more after sales service on my fitbit than my 19K car. I wanted them to wash my car properly and change the windshield wipers. They forgot. I sent them the bill, they were to send me a paper to fill out..they forgot. I needed info from them on the car for insurance. No answer. Stay tuned. I am still awaiting my cheque for payment. I will let you know. For the record, Karine was a pleasure to deal with however. So I have two ratings. Before they had my money, and after. Right now all I feel is the after.

Recently bought a Santa Fe sport 2013...was so happy cause it was a great deal. Long story short..after back and forth agreed to pay 50/50 to replace rear brakes..noticed rust on the roof...debating to exchange truck under the 30 days exchange program..expressed my concerns and wanted to know how to go about it...nobody is in a hurry to returns my calls...and i feel extremely annoyed. I read the reviews about the dealer mostly bad than good

I read the many reviews about Brossard Hyundai and almost 85% of the reviews were about NOT recommending them and I still decided to give them a try and judge myself! but believe or not all those negative reviews were ABSOLUTELY correct. This dealership if wants to stay in business, I think the owner should consider a new sales reps team since the group they currently have they have nothing to do with sales or marketing. I contacted them via email first since I live out of town I got a reply asking for my phone number and I provided it and no calls received. I called the sales rep since he sent in his number in his email response and left a voice message and I'm still waiting!!!(this was more than a month ago). Again I decided to give it a try and contacted different sales rep.He replied asking for the number again and asked me to call him or send my number so I called him and no answer and I left a message too and I'm still waiting as well!!! My conclusion is, they are NOT serious about selling their vehicles and the numbers of the used cars that listed in their website tells you a lot!!!!! I hope the owner of this Hyundai dealership could do something to save his business before it is too late!!!

Please, please don`t use their used cars loans they are a scam, I would be happy to send my evidence to the owner if he wants, please get your own loan from your banks.

We went in for an oil change, winter control and a checkup. They told us we had to change break pad, transmission and cooling fluid. We paid 1600$ in repair. The next day the transmission which was working perfectly before started acting up. We went back and they told us we needed to pay another 2200$ + time to change the transmission ! At that point we stopped the damage and they will see me in court.

The worst service ever! wouldn't recommend this hyundai dealer to anyone ! Ever. You leave messages in their voice box and they don't call you back !

I was interested and excited to buy a used vehicle from this dealership. Financial rep tried to squeeze in 5000$ of unwanted extras. Delayed me 4 days because of her schedule. They wouldn't transfer the file to another agent available on my schedule. The car was suddenly not there when I managed to align my time with hers. Finally got another agent but was told that I needed to wait until next week because they forgot to mention a required document 4 days ago. When I asked for the manager to complain about the poor service, he insults me by saying word for word that the problem is my "xxxx credit" (620 score) and not the agent who failed to do her job in a timely manner. I'm the client giving them 15,000$ and they expect me to purchase by their schedule. Then immediately insulted me when I complained.