Brantford Volkswagen

Small town dealership working at a BIG city pace! While beginning our Thanksgiving roadtrip up north, we received an error message in the diagnostic reading for our tires. We had to pull off and luckily we had the great fortune to meet Evan and Javier. They didn't hesitate to help and had us on back on the road in 20mins. Thank you both for making our day and trip!!! Rachele and Richard

As always the Service department gave me great service. Service was quick to call “Bic” (Head Mechanic) out to help us determine what the problem was. They were able to get the parts and fix our Golf wagon, in time for us to leave on our trip. The whole team at the service desk and in the shop are consistently positive and courteous in there dealing with us, and I assume all their customers. Many thanks to all.

Great experience yet again with Cam. Had an issue with the front left shock spring and instead of using an OEM spring he was able to go above and beyond to find me a deal for some h&r lowering springs. Great work and exceptional service

The team at Brantford VW is AMAZING! Everyone is keen to ensure you have the very best experience - especially Jeff and Angela. We've bought many vehicles from Brantford VW over the years, and look forward to buying there again.

My husband and I decided to purchase our first ever new car. We already knew we wanted an atlas but weren't 100% on all the options we wanted. Kristen was wonderful in helping us decided and go through the different trim levels so we knew all the differences and the different prices. Upon delivery she spent ample time with us ensuring that we knew the different functions and buttons on our vehicle and has also checked in with us a few times to ensure that everything is all good.

Jeff Bucci was able to prepare a great deal, for the car I wanted. I was able to test drive first and he was patient while I made my decision. He was easy to talk to, knowledgeable about the car details and has a great sense of humour. Once decided, I was assisted by Angela Wrigley, who walked me through the financial portion and I had a good understanding of the process by the end. She was just great. Again, both were quick and very efficient. I now am driving the nicest car I've ever had. Thanks to the VW Brantford Team! Tim Bucci

Helped me find options for springs and were able to both provide and align my vehicle even though it's lowered. Would recommend great guys!

2nd day I had the car with only 37,000 KM. I paid $18,000.00. The engine light and the glow plug light came on. I'm questioning whether VW has taken shorts cuts in production/Quality of there cars. They fixed it right away and didn't charge me. But I lost sleep during the day To deal with it. When I purchased the car. The dealership gave me $5 Tim Card. For buying an $18,000.00 high end car. I thought that was very cheap.

Always excellent customer service at Brantford VW. The service teams answers all my questions and makes sure all work is done in a timely manner.

Brantford VW always does the extra things. My car is always returned in perfect order, clean and promptly serviced. Friendly, knowledgeable about their vehicles, and there to provide answers to my questions. There is always a courtesy vehicle if I need to be dropped off somewhere. I recommend them without hesitation. I only go to Brantford VW for all of my service needs.